Solutions Engineer – Post Sales

GEOTAB

. Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions.

Posted 5/6/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$83,000 - CA$105,000 per yearWebsite

Tech Stack

Tools & technologies

IoTJavaPythonSQL

About the role

Key responsibilities & impact

Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions.
Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.
Collaborate with the Geotab revenue generating teams as a key technical resource to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention.
Conduct technical activities ranging from discovery, requirements gathering, technical demonstrations, presentations, etc. enabling an enriching customer engagement experience.
Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how.
Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals.
Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary.
Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product.
Keep and maintain accurate documentation and records of customer/partner engagements, solution designs and deliverables by following department processes and procedures.

Requirements

What you’ll need

3 - 5 years of experience in Solutions Engineering, Sales Engineering, Engineering Support, or Software Development.
Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
Equivalent combination of education and/or work experience in related field may be substituted.
Experience in a relevant technical field, such as software engineering, data analysis, or systems integration, with a focus on customer-facing roles.
Technical knowledge and understanding of telematics, IoT, APIs, and related technologies.
Experience with programming languages, such as Python, SQL, Java, or C#, and experience with API integrations is a benefit.
Ability to work with Agile Work Management, Ticketing and Customer Relationship Management tools like JIRA and Salesforce is an asset.
Familiarity with data analysis tools and techniques, as well as data visualization tools like Superset or Power BI preferred.
Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.
Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.
Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences.
A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service.
Desire to stay relevant with emerging technology and the flexibility to adapt to growing market demands.
Ability to utilize market trends and a desire to drive revenue growth.
Experience with sales or business development, particularly with indirect sales channels, with the ability to identify and pursue potential opportunities.
Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.

Benefits

Comp & perks

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Solutions EngineeringSales EngineeringSoftware DevelopmenttelecommunicationsIoTAPIsPythonSQLJavaC#

Soft Skills

problem-solvingcritical thinkingcollaborationcommunicationpresentationcustomer-focusedtime managementorganizational skills