Engagement Manager

Georgetown University Center on Education and the Workforce

Engagement Manager leading IT guidance for university departments at Georgetown University. Collaborating with executive stakeholders to deliver value in project management and operational work.

Posted 5/31/2026full-timeWashington, D.C. • District of Columbia, Washington • 🇺🇸 United StatesSeniorLead💰 $103,723 - $202,778 per yearWebsite

About the role

Key responsibilities & impact

The Engagement Manager is the lead trusted advisor for university departments
Develops strong partnerships between UIS and executive stakeholders
Deliver value in all aspects of project and operational work
Provides IT guidance, recommendations for improvement, and direction
Works collaboratively with designated departments or university divisions
Assists in the development of an IT roadmap aligned with departmental goals
Works in partnership to identify and secure resources for technology needs
Responsible for requirements gathering and managing stakeholder expectations
Communicates UIS policies, procedures and updates on central services
Represents and advocates for the IT organization

Requirements

What you’ll need

Bachelor's degree
10 years working in an information technology management organization
Continuing education in technology discipline
Strong depth in project and program management
Experience with facilitating steering committees and executive level meetings
Experience being responsible for leading Certification in business process mapping
requirements gathering and project management
Ability to clearly communicate orally and in writing with proper grammar and spelling
Knowledge of general IT security standards in a business and/or academic setting
5 years working in IT customer service or Business Analyst role is preferred
Experience working in a management consulting environment is preferred

Benefits

Comp & perks

medical
dental
vision
disability and life insurance
retirement savings
tuition assistance
work-life balance benefits
employee discounts
an array of voluntary insurance options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementrequirements gatheringbusiness process mappingIT security standards

Soft Skills

communicationcollaborationstakeholder managementpartnership development

Certifications

Bachelor's degreeCertification in business process mapping