University Associate – Data Management, Customer Service

Georgetown University Center on Education and the Workforce

Data management and customer service role focused on Open Enrollment processes for Georgetown University. Involves processing waivers, updating systems, and supporting communications with students and parents.

Posted 4/18/2026full-timeRemote • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $24 per hourWebsite

About the role

Key responsibilities & impact

Data management of all processes for the Open Enrollment period
Processing waiver approvals via data downloads
Sending out corresponding emails
Updating the tracking system with the exceptions
Updating students’ accounts in Banner
Other work as assigned

Requirements

What you’ll need

A BA in business or technology preferred or 5 years of related work experience
Skilled in Excel and communications both verbally and written

Benefits

Comp & perks

medical
dental
vision
disability and life insurance
retirement savings
tuition assistance
work-life balance benefits
employee discounts
array of voluntary insurance options

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data managementdata processingExcel

Soft Skills

communicationverbal communicationwritten communication