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George Jon

eDiscovery Technical Services Engineer – 3rd Shift

George Jon

. Implementation and support of eDiscovery applications and infrastructure .

Posted 4/22/2026full-timeRemote • Arizona, Florida, Illinois, Kansas, Kentucky, Missouri, Montana, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, Tennessee, Virginia, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
CloudUnityVMware

About the role

Key responsibilities & impact
  • Implementation and support of eDiscovery applications and infrastructure
  • Support knowledge with eDiscovery applications on frontend and backend
  • Perform monthly Windows updates, esxi host upgrades, Unity upgrades, Dell host firmware updates
  • Knowledge of deploying Qualys jobs
  • Deploying and creating Virtual Machines
  • Support Relativity, NUIX, Reveal, Cloud Nine, and iPro software suites
  • Assist in maintaining and monitoring client environments
  • Create and edit documentation of internal processes and procedures
  • Communicate with customers regarding incident progress
  • Enter all work as service tickets into ConnectWise
  • Work through a daily schedule in ConnectWise

Requirements

What you’ll need
  • Comprehensive knowledge of eDiscovery applications, including Relativity, Cloud Nine LAW/Explore, NUIX, iPro, Reveal AI, Brainspace
  • Strong understanding of application requirements and infrastructure
  • Relevant training and certifications
  • Administration of Windows Server 2012 and above
  • Ticket management, issue tracking, change log management
  • Scripting & Automation
  • Microsoft IIS
  • Microsoft Clustering
  • Firewall Administration (SonicWALL preferred)
  • Advanced Networking
  • Virtualization administration (VMWare preferred)
  • Storage (SAN, NAS, DAS)
  • Intermediate to advanced knowledge of Relativity, NUIX, Reveal or other software platforms
  • Relativity Infrastructure Specialist and/or Relativity Certified Administrator is a big plus

Benefits

Comp & perks
  • remote-first work environment
  • high-value, low-cost BCBS health insurance plan
  • 401(k) with company match
  • ample time off including a full week in December
  • paid parental leave for primary and secondary caregivers
  • wellness reimbursement program
  • additional perks

ATS Keywords

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Hard Skills & Tools
eDiscovery applicationsWindows Server 2012ScriptingAutomationVirtualization administrationStorage (SAN, NAS, DAS)Advanced NetworkingFirewall AdministrationMicrosoft IISMicrosoft Clustering
Soft Skills
communicationdocumentationcustomer supportincident managementticket management
Certifications
Relativity Infrastructure SpecialistRelativity Certified Administrator