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GIS Integration Lead
GeonexusGIS Integration Lead guiding customers through successful implementation of Geonexus GIS integration solutions. Leading workshops, configuration, testing, and training for enterprise systems.
Tech Stack
Tools & technologiesOracleSQL
About the role
Key responsibilities & impact- Lead customer implementation projects from kickoff through go live and post launch support.
- Facilitate customer workshops to understand business needs, technical requirements, data flows, system environments, testing expectations, and go live criteria.
- Guide customers through implementation decisions, project next steps, risks, dependencies, and action items.
- Configure Geonexus software based on approved customer requirements and implementation direction.
- Support integrations between Esri ArcGIS and enterprise systems such as Maximo, SAP, Oracle Utilities, HxGN, CIS, OMS, ADMS, and related operational systems.
- Work with customer GIS, IT, and business teams to validate data mappings, synchronization rules, permissions, environment readiness, and testing plans.
- Support customer testing, issue resolution, administrator training, user training, go live, and adoption activities.
- Coordinate work across customers, internal team members, partners, Product Management, Engineering, and Support.
- Provide guidance to Platform Enablement Specialists assigned to implementation work.
- Document requirements, decisions, configuration details, issue logs, meeting notes, risks, and lessons learned.
- Identify recurring issues or implementation patterns that can improve our playbooks, documentation, training, and customer experience.
Requirements
What you’ll need- 5 or more years of experience in enterprise software implementation, GIS, system integration, technical enablement, technical support, or a related customer facing technology role.
- Experience facilitating customer workshops, discovery sessions, implementation meetings, or technical workstreams.
- Experience helping customers move through a full implementation lifecycle, including discovery, configuration, testing, training, and go live.
- Working knowledge of Esri ArcGIS Enterprise, ArcGIS Pro, geodatabases, feature services, web services, or related GIS concepts.
- Understanding of system integration concepts such as data mapping, synchronization logic, relational databases, APIs, authentication, permissions, and environment connectivity.
- Practical SQL experience, including the ability to write and troubleshoot queries.
- Ability to troubleshoot common configuration, connectivity, permission, authentication, data, and performance issues.
- Strong written and verbal communication skills.
- Strong organizational skills and the ability to manage multiple customer engagements at the same time.
- Ability to document requirements, decisions, issues, resolutions, and implementation status clearly.
- Customer focused mindset with strong problem solving skills and attention to detail.
- Eligible to work in the United States without visa sponsorship.
Benefits
Comp & perks- Annual bonus tied to team and company performance
- Medical, dental, and vision coverage
- 401(k) with 3 percent company contribution
- Unlimited PTO and paid holidays
- Remote friendly, with occasional travel, typically under 25 percent, for customer go lives, workshops, and industry events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise software implementationGISsystem integrationtechnical enablementtechnical supportEsri ArcGIS EnterpriseArcGIS ProSQLdata mappingsynchronization logic
Soft Skills
strong written communicationstrong verbal communicationorganizational skillsproblem solvingattention to detailcustomer focused mindsetability to manage multiple engagementsability to document clearly