Practice Assistant, Float

Geode Health

Practice Assistant supporting Geode Health’s outpatient mental health clinics across North Texas. Floating among offices while assisting providers, patients, medical records, HR compliance, and drug screening.

Posted 8/20/2026full-timePlano • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting healthcare delivery in ambulatory settings, maintaining patient confidentiality, and adhering to compliance standards. Proficient in crisis management and effective communication within a fast-paced medical environment.

Highest-signal resume keywords

Patient Care SupportCrisis ManagementHR Compliance ProcessesExcellent Communication SkillsHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ManagementSpecimen CollectionDrug Screening ProcessesEmergency Procedures KnowledgeComputer Skills

Soft Skills

Professional AppearanceTeam CollaborationInterpersonal Skills

Industry Keywords

Ambulatory CareMental HealthPatient ConfidentialityClinical SettingLegal Regulations

About the role

Key responsibilities & impact

Support providers with the delivery of high-quality health care to ambulatory patients
Support the effective operations of a fast-paced practice
Secure patient information and maintain patient confidence by completing and safeguarding medical records
Serve and protect the practice by adhering to professional standards
Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions
Maintain a safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
Apply knowledge of emergency procedures and assist in crisis situations
Support HR compliance processes, including assisting with completion and verification of I-9 forms for Geode employees
Assist with drug screening processes as needed, including specimen collection, shipment, and ordering necessary supplies
Maintain strict confidentiality of patient, provider, and organizational information and uphold privacy standards
Complete other relevant responsibilities assigned by the supervisor
Cover offices in Allen, McKinney, Lake Highlands, Plano, Richardson, and Prosper

Requirements

What you’ll need

At least one year of experience working in a medical office and/or mental health (preferred)
Experience working with patients who are suffering from anxiety and depression (preferred)
Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
Excellent communication skills and ability to work well with a team
Excellent computer skills
Associates or bachelor’s degree (preferred)
Some experience in healthcare settings (preferred)
Knowledge of working at a clinical setting (preferred)

Benefits

Comp & perks

Competitive compensation
Medical, dental and vision benefits
Life insurance
Short and long-term disability
Paid vacation and holidays
Matching 401k plan
State of the art technology