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About the role
Key responsibilities & impact- Proactively manage communication and information flow to internal and external audiences.
- Understand leadership team priorities and accordingly schedule, maintain, and coordinate calendar of on-site and virtual appointments, meetings, and related arrangements.
- Ensure complex and frequent travel arrangements, including expense reconciliation for the leadership team are managed timely and accurately.
- Independently manage and coordinate multiple assigned projects, activities, dates, resources, and dependencies according to priorities and deadlines; set/reset expectations as appropriate.
- Prepare and edit documents, reports, presentations, and meeting agendas as requested.
- Monitor deadlines and follow up on action items to ensure timely completion.
- Serve as a key liaison between leadership and cross-functional stakeholders, maintaining strict confidentiality and professionalism.
- Anticipate executive needs and implement process improvements that enhance efficiency and operational rigor.
- Serve as a liaison internally and externally regarding administrative issues; manage relationships with an understanding of audiences and cultivate and maintain solid relationships.
- Creatively harness technology to streamline activities and effectively deliver responsibilities.
- Format and manage strategic work product preparation, including presentations, using MS Office Suite.
- Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences.
- Manage other special projects and assignments, as needed.
Requirements
What you’ll need- 10+ years’ experience supporting senior leaders at the SVP, VP, or equivalent executive level within a complex organization.
- Ability to operate independently in a virtual environment with limited oversight.
- Strong organizational acumen and ability to manage competing priorities in a fast-paced, evolving setting.
- High technical proficiency with Microsoft Office Suite and virtual collaboration tools (Teams, Zoom).
- Demonstrated ability to handle highly sensitive and confidential information with discretion.
- Strong and proactive verbal and written communication skills, confidence, and professional presence.
- Highest level of integrity - discretion and maintenance of confidentiality required.
- Ability to be extremely adaptable and flexible.
- Motivated, even-tempered team player possessing strong, creative problem-solving skills.
- Extremely high level of attention to detail and follow-up.
- Superior organizational, multi-tasking, and prioritization abilities.
- Previous scheduling experience required, including making travel arrangements.
- Ability to work standard hours of 9:00 AM to 6:00 PM M-F and willingness to occasionally work additional overtime and/or off-hours, possibly on short notice.
- Demonstrate a constant passion for fulfilling our mission in a high-touch organization; don’t be afraid to try, dig in, and deliver.
Benefits
Comp & perks- Competitive Compensation & Total Rewards Incentives
- Comprehensive Healthcare Coverage
- Multiple 401(k) Savings Plan Options
- Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
- Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
- Disability, Life, and Long Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
calendar managementtravel arrangementsexpense reconciliationproject managementdocument preparationreport editingpresentation preparationdeadline monitoringprocess improvementconfidentiality management
Soft Skills
organizational acumenindependenceadaptabilityflexibilityproblem-solvingattention to detailmulti-taskingprioritizationcommunication skillsprofessional presence
