Genworth

Operational Risk Manager, Business Continuity

Genworth

full-time

Posted on:

Location Type: Office

Location: Richmond • Virginia • United States

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About the role

  • Oversee the Enterprise Business Continuity Management (BCM) Program, including policies, standards, and governance.
  • Drive implementation and usage of platform for Business Continuity Management.
  • Provide independent risk oversight and effective challenge of business continuity strategies, plans, and assumptions.
  • Ensure Business Impact Analyses (BIAs), recovery strategies, and critical dependencies are maintained and aligned to enterprise standards.
  • Own Safety program for Genworth.
  • Design and coordinate enterprise-wide business continuity testing and exercises, including tabletop and scenario-based events.
  • Review test outcomes, identify gaps, and monitor remediation activities to closure.
  • Partner with Crisis Management, IT Disaster Recovery, Cyber Resilience, and Third-Party Risk teams to ensure integrated preparedness.
  • Drive debriefs post incidents and exercises conducted.
  • Identify, assess, and monitor business continuity-related operational risks, including single points of failure and concentration risks.
  • Support scenario analysis, operational resilience initiatives, and continuity risk reporting (Metrics).
  • Manage related issues, action plans, and risk acceptances in alignment with Genworth’s governance framework.
  • Ensure the BCM Program meets applicable regulatory, audit, and internal risk requirements.
  • Serve as a subject-matter expert for audits, exams, and risk committee reporting.
  • Provide advisory support to business leaders to strengthen continuity planning and execution.
  • Communication and reporting to all levels of the business.

Requirements

  • Bachelor’s degree in risk management or related field desired.
  • Professional certifications such as CBCP, CRISC, ARM, or similar are a plus.
  • 5–8 years of experience in Operational Risk, Business Continuity, Resilience, or related risk/control functions.
  • Hands-on experience supporting or overseeing Business Continuity or Operational Resilience programs, preferably within financial services or insurance.
  • Fusion (Business Continuity Platform) experience preferred.
  • Strong understanding of Business Continuity, BIAs, crisis management, and operational risk principles.
  • Ability to provide credible challenge and influence outcomes without direct authority.
  • Excellent analytical, communication, and documentation skills.
  • Strong relationship-building skills across business, technology, and risk partners.
  • Ability to use AI to enhance BCM program.
Benefits
  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business Continuity ManagementBusiness Impact AnalysesOperational RiskCrisis ManagementOperational ResilienceRisk OversightContinuity Risk ReportingScenario AnalysisGovernance FrameworkMetrics
Soft Skills
Analytical SkillsCommunication SkillsDocumentation SkillsRelationship-Building SkillsInfluencing SkillsAdvisory SupportChallenge CredibilityCollaborationProblem-SolvingLeadership
Certifications
CBCPCRISCARM