B2B Carrier Partnerships Leader
Genworth
full-time
Posted on:
Location Type: Remote
Location: Remote • New York, Virginia • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Serve as the primary point of contact for Carrier partners, ensuring a seamless experience from onboarding through ongoing relationship management
- Maintain and grow existing Carrier relationships (including USLI), optimizing engagement and product/service adoption
- Build deep relationships with key client members to generate trust and shared goal mindset
- Actively identify new opportunities for shared growth or client issue resolution, bringing insights from across carrier footprint or other verticals (Affinity, Government, DTC)
- Identify cross-selling opportunities and support marketing efforts in co-creating partner campaigns; build strong understanding of CareScout products and services
- Collaborate with product and engineering teams to address technical requirements for implementation and proper internal prioritization based on business case value
- Oversee standard reporting, issue resolution, and process improvements to enhance partner experience
- Develop KPIs and performance tracking metrics to assess and improve partner success
- Present insights and strategic recommendations to internal leadership and partner stakeholders
- Lead Sales and Business Development teams in cultivating and securing new Carrier partnerships
- Lead partner onboarding and implementation, managing expectations around charge rates (if upfront or % of savings), reporting, marketing, and customer engagement
- Develop and maintain pricing grids for all products, working with finance to factor in economic return, as well as competitive intel and strategic decisions on client growth and retention
- Leverage data and competitor/market insights to identify and refine prospect lists based on performance results and strategic plans
- Establish and refine go-to-market strategies for launching and scaling Carrier partnerships
- Build wholesaler/stakeholder relationships with critical intermediaries (Reinsurers, TPAs, Industry alliances)
- Proactively identify new partnership opportunities and assist in outreach and contract negotiations
- Identify and manage external marketing for CareScout via trade shows, conferences, presentations, podcasts, sponsorships, etc.
Requirements
- 10+ years of experience in Carrier Partnerships, Business Development, L&A/P&C Insurance, or Relationship Management
- Strong analytical mindset, comfortable with data-driven reporting and optimization
- Strong understanding of Insurance industry, key terms and economic models, as well as customer marketing tactics
- Experience managing teams and building talent through development, coaching, and autonomy
- Excellent presentation, communication, and interpersonal skills to build strong relationships externally and internally
- Project management skills with the ability to oversee multiple partnerships simultaneously
- Ability to travel occasionally (estimated 20-30% travel)
Benefits
- Competitive Compensation & Total Rewards Incentives
- Comprehensive Healthcare Coverage
- Multiple 401(k) Savings Plan Options
- Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
- Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
- Disability, Life, and Long Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data-driven reportingperformance tracking metricsproject managementKPI developmentpricing strategymarket insights analysispartner onboardingcontract negotiationscross-sellingcustomer engagement
Soft skills
analytical mindsetrelationship managementcommunication skillsinterpersonal skillspresentation skillsteam managementcoachingcollaborationproblem-solvingstrategic thinking