Senior Credit Controller, French

Genpact

. Enter data accurately and efficiently, ensuring quality checks on cash receipts, support data cleansing and mass change processing projects.

Posted 4/22/2026full-timeLisbon • 🇵🇹 PortugalSeniorWebsite

About the role

Key responsibilities & impact

Enter data accurately and efficiently, ensuring quality checks on cash receipts, support data cleansing and mass change processing projects.
Handle premium collections, check deposits, direct debits, commission payments, discounts, and overpayments.
Reconcile client and broker account differences, disburse cash, recover overdue debts, and manage brokers and partners based on contract nature or intermediaries.
Deliver exceptional service standards and key performance indicators (KPIs).
Liaise with internal and external parties to resolve queries within deadlines.
Distribute monthly statements of overdue accounts to clients and resolve questions promptly.
Input regulations into the computer system, manage unpaid items, oversee procedures, and clear outstanding financial movements.
Analyze aging reports and allocated portfolios.
Maintain and develop technical knowledge and expertise, contributing to best practices and procedural support.
Provide support, mentoring, and guidance as needed.
Participate in continuous improvement initiatives.

Requirements

What you’ll need

Graduate or possess a professional qualification in a finance-related discipline.
Experience in Credit control required.
Proficient in written and spoken English; Portuguese is advantageous.
Strong mathematical and analytical skills for complex data analysis and effective decision-making in business or technical issues.
Positive attitude, results-driven, with energy and determination to succeed in a fast-paced environment where response pace and quality are critical.
English & French C1

Benefits

Comp & perks

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrydata cleansingcash reconciliationdebt recoveryfinancial analysisportfolio managementKPI managementregulatory compliancemathematical skillsanalytical skills

Soft Skills

exceptional service standardscommunicationmentoringguidancepositive attituderesults-drivenenergydeterminationproblem-solvingteam collaboration

Certifications

graduate in finance-related disciplineprofessional qualification in finance