Sales

• Process end-to-end sales administration: order entry, order fulfillment, contract and dispute management, billing, master data
• Book orders in ERP system and create sales orders (SOs)
• Handle customer requests via email/phone and ensure resolution
• Update ERP regarding clients, supplies, pricing
• Gather information from logistics partners and inform customers on availability and deliveries
• Offer resolutions for credit/debit notes and reimbursements
• Build relationships with clients and sales representatives
• Check and resolve discrepancies between client POs and system information
• Communicate with warehouse and forwarders to handle deliveries and returns
• Prepare export, transport, and customs documents
• Monitor assigned orders and customer requests daily
• Resolve issues regarding damaged goods or shipment delays; escalate problems as needed
• Handle complaints related to logistics and return transports
• Propose process improvements and participate in implementation projects

Sales Admin, Process Associate – English Speaker

Cardiometabolic Senior Director

Pharma Sales Representative, Cluj, Bistrita-Nasaud

Customer Success Account Manager

Junior Sales Representative

Key Account Manager