Genpact

Senior Process Associate – Spanish

Genpact

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇷🇴 Romania

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Job Level

Senior

About the role

  • Answering phone calls in the languages mentioned
  • Communicate effectively both verbally and in writing
  • Projecting a positive image of the company and brand
  • Documenting all customer interactions correctly

Requirements

  • Good knowledge of Spanish (C1) and English (B2)
  • Bachelor's degree
  • Good MS Office knowledge
  • Relevant experience in phone customer service
Benefits
  • Health insurance
  • Professional development opportunities
  • Flexible working hours

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Spanish (C1)English (B2)MS Office
Soft skills
effective communicationcustomer servicepositive image projection
Certifications
Bachelor's degree