Genpact

Content Moderator – Process Associate – Greek

Genpact

full-time

Posted on:

Location Type: Hybrid

Location: Iasi • 🇷🇴 Romania

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Job Level

JuniorMid-Level

About the role

  • Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines
  • Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example – slurs, cuss words, adult content, etc.)
  • The role also involves moderating content of Egregious nature
  • Recognize trends and patterns and raise issues timely
  • Maintain a thorough understanding of process and policies
  • Accountable for performance standards (Efficiency, Quality) in a weekly manner
  • Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our client’s community of gamers

Requirements

  • Any graduate
  • Relevant experience in content moderation/trust and safety
  • Minimum C2 proficiency in Greek CEFR
  • If selected for bilingual language, proficiency in the selected native language
  • Must be able to work on a flexible schedule (including weekends)
  • Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint)
  • Comfortable with dealing with routine work quickly and at a high standard
  • Interest in playing PC games and acumen towards gaming terminologies & Industry
  • Experience in playing PC games (PUBG/BGMI, Fortnite, COD etc)
  • Culturally aware of the regional trends
  • Tech Savvy
Benefits
  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content moderationtrust and safetyC2 proficiency in Greekbasic PC skillsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointgaming terminologiesexperience in playing PC gamesrecognizing trends and patterns
Soft skills
attention to detailaccountabilityflexibilitycultural awarenesscommunicationproblem-solvingtime managementefficiencyquality focusadaptability