Collections

• Drive cash flow improvements within EMEA region.
• Required to successfully manage the assigned portfolio to deliver cash flow targets in line with monthly goals and expectations.
• Pro-actively support monthly action plans on delinquent customers and open disputes across the portfolio to support resolution and mitigate root cause.
• Daily management through advanced collections tools in line with portfolio expectations and priorities.
• Manage and maintain the customer master file for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers.
• Build key business relationships with sales and operational teams to drive improvements in the OTC cycle.
• Support and manage the decision making on stop shipments for their key countries.
• Ensure W/O and reserves are reflective of country specifics.
• Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.

Collections Specialist – Senior Process Associate – French

Portuguese Speaking Collections Analyst