GenLogs

Engineer

• Lead the technical implementation of integrations between GenLogs and external systems
• Conduct customer discovery sessions to map processes, data flows, and operational constraints
• Translate customer needs into technical requirements, API specs, and data model designs
• Build REST API integrations, event-driven workflows, and data pipelines using Python, Typscript, SQL, queueing, etc.
• Collaborate closely with product and platform engineering to influence roadmap and reusable integration frameworks
• Provide hands-on technical support during rollout, troubleshooting, and performance tuning
• Document workflows, integration maps, and best practices
• Train customer IT teams and operators on how to adopt and scale GenLogs solutions
• Own the full lifecycle: scoping, implementation, deployment, and ongoing iteration

Forward Deployed Engineer

Account Executive

• Develop and own a territory sales strategy aligned with company revenue and expansion goals.
• Prioritize enterprise logistics accounts based on market opportunity, industry trends, and strategic fit.
• Define and track key sales performance metrics, pipeline forecasting, and quota attainment.
• Lead account planning and cross-functional deal strategy for high-value opportunities.
• Partner closely with marketing, product, and leadership to align value propositions with customer needs.
• Own the full sales cycle—from prospecting and qualification through negotiation and close—focused on enterprise shippers, freight brokers, 3PLs, and carriers.
• Conduct discovery with operational, financial, and technical stakeholders to map pain points to platform capabilities.
• Develop and deliver business-case presentations, ROI models, proposals, and pricing strategies.
• Navigate complex procurement processes, security reviews, and legal negotiations.
• Accurately manage CRM pipeline to support forecasting, reporting, and strategic decision-making.
• Maintain regular onsite and virtual engagement with strategic accounts, supply chain leaders, and decision-making committees.
• Represent the company at industry conferences, trade shows, and private customer events.
• Analyze event influence and pipeline impact, providing recommendations on future investments.
• Establish executive-level and operational-level relationships to expand account footprint and uncover cross-sell and upsell opportunities.
• Effectively communicate the company’s differentiated value and competitive positioning in the logistics technology space.
• Act as a public-facing ambassador through speaking engagements, demos, webinars, and thought leadership interactions.
• Support the creation and refinement of pitch collateral, customer use cases, and competitive messaging.
• Collaborate with marketing and product teams to refine go-to-market strategy based on buyer feedback and market intelligence.
• Partner with implementation and customer success teams to ensure successful onboarding, adoption, and retention.
• Build customer referenceability and advocacy programs within accounts.
• Leverage customer outcomes, case studies, and success metrics to drive renewals and expand revenue opportunities.

Forward Deployed Engineer

Enterprise Account Executive – Logistics