Dispatcher – Towing and Roadside

Genius Agency

Dispatcher responsible for assisting customers in need of towing and roadside help. Coordinating service responses while working remotely for Global Pacific Support.

Posted 6/29/2026full-timeRemote • 🇨🇴 ColombiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Serve as the primary point of contact for customers in need of assistance
Responsible for coordinating prompt and efficient service responses

Requirements

What you’ll need

Proven experience in dispatching, customer service, or a related field.
Excellent communication and active listening skills.
Ability to multitask and work efficiently under pressure.
Strong problem-solving and decision-making abilities.
Reliable internet connection and a quiet home workspace.
Proficient in using computers, VoIP systems, and web-based tools.
Willingness to work flexible shifts, including weekends and holidays.
Must be self-motivated, responsible, and able to work with minimal supervision.
Good command of written and spoken English.
Must have a functioning PC or laptop with updated operating system and headset.

Benefits

Comp & perks

100% remote job working in the comforts of your home
Non-toxic environment
Growth potential

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

DispatchingCustomer ServiceActive ListeningDecision-MakingMultitasking

Soft Skills

Self-MotivatedResponsible