BDC Dealership Agent

Genius Agency

BDC Dealership Agent responsible for inbound and outbound communications for partner dealerships. Excellent communication and experience in CRM systems are required.

Posted 6/29/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for managing inbound and outbound customer communications for partner dealerships
Excellent communication skills required
Hands-on experience in handling customer inquiries and setting appointments
Supporting dealership operations to enhance customer experience and drive success

Requirements

What you’ll need

Proven experience in a BDC role or similar customer service/appointment-setting position
Strong verbal and written communication skills
Ability to handle inbound and outbound calls professionally
Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
Strong organizational skills and attention to detail
Ability to multitask and manage a high volume of leads
Willingness to work in a fast-paced dealership environment
Ability to follow scripts and guidelines while maintaining natural communication
Reliable internet connection and a quiet workspace
Willingness to work flexible hours, including weekends if required

Benefits

Comp & perks

100% remote job working in the comforts of your home
Non-toxic **environment**
Growth potential

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Customer Inquiry HandlingAppointment SettingLead ManagementScript FollowingDetail Orientation

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationOrganizational SkillsMultitasking AbilityProfessionalism