Genfinity Philippines, Inc.

Data Analyst, HubSpot

Genfinity Philippines, Inc.

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

Tech Stack

Tableau

About the role

  • Own the design, creation, and optimization of HubSpot dashboards, workflows, automations, lists, and reports.
  • Develop scalable processes in HubSpot to improve team efficiency and ensure accurate, actionable reporting.
  • Pull, analyze, and synthesize data from HubSpot and other sources to identify trends, risks, and opportunities.
  • Partner with Customer Support and Customer Success leaders to define and track key metrics (e.g., CSAT, churn, time to resolution, retention).
  • Proactively recommend process improvements and data-driven solutions to enhance reporting, tracking, and decision-making.
  • Ensure data accuracy, consistency, and usability across systems.
  • Communicate findings clearly and persuasively to technical and non-technical stakeholders.

Requirements

  • 5+ years of hands-on HubSpot experience, including advanced workflows, automations, dashboards, and reporting.
  • 3–5 years of data analytics experience, with proven ability to pull and analyze data from multiple sources and present actionable insights.
  • Associate degree or bachelor’s degree holder to any related course.
  • Excellent English communication skills, both written and verbal.
  • Strong problem-solving skills and ability to work independently with minimal direction.
  • Strong data literacy and analytical skills.
  • Experience with data visualization tools to present complex data in a clear and compelling way.
  • Excellent communication, storytelling, and collaboration skills to effectively convey insights and influence decision-making.
  • Experience supporting customer support and/or customer success teams, with knowledge of the metrics that drive those functions.
  • Prior SaaS industry experience.
  • Track record of building scalable processes that improve reporting and team efficiency.
  • Familiarity with other BI or analytics tools (e.g., Tableau, Looker, Power BI).