Vice President, Global Industry – CPG
Rockwell Automation
Cloud
VP, Solutions Consulting
Genesys
full-time
Posted on:
Location Type: Hybrid
Location: Indianapolis • New York, North Carolina, Texas, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $204,800 - $380,200 per year
Job Level
Lead
About the role
- Define Strategy and Vision: Set the strategic direction for the North America Solutions Consulting organization, ensuring alignment with Genesys’ corporate objectives and go-to-market initiatives.
- Lead Leaders: Manage and develop a team of senior SC leaders, fostering a culture of accountability, collaboration, and excellence.
- Drive Executive Partnership: Collaborate with Sales VPs, and senior cross-functional leaders to craft and execute regional growth strategies.
- Represent the Organization: Serve as the voice of Solutions Consulting in executive forums, advocating for team priorities and ensuring alignment across global functions.
- Elevate Technical Excellence: Ensure your organization consistently delivers world-class engagements from discovery through solution validation, that demonstrate the differentiated value of the Genesys portfolio.
- Champion Market Insight: Provide actionable insights on customer trends, competitor movements, and industry evolution to inform product and strategy decisions.
- Measure and Optimize: Use performance data to assess organizational health, identify opportunities, and drive continuous improvement across the SC organization.
- Stay Ahead of the Curve: Ensure the team remains at the forefront of technology innovation, with focus on AI and Customer Experience Orchestration.
Requirements
- Residence in the Central United States (preferred for proximity to teams and markets).
- 10+ years of experience in Solutions Consulting, Technical Sales, or related executive leadership roles.
- Proven success managing large, geographically distributed, multi-level teams.
- Bachelor’s degree in a technical or business-related field or equivalent experience (advanced degree preferred).
- Strong proficiency in enterprise technology platforms and emerging digital experience solutions.
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Solutions ConsultingTechnical SalesEnterprise technology platformsDigital experience solutionsAICustomer Experience Orchestration
Soft skills
LeadershipCollaborationAccountabilityStrategic directionCommunicationContinuous improvement
Certifications
Bachelor’s degreeAdvanced degree
