Account Director, Enterprise

Genesys

Senior Account Director driving revenue growth across Sub-Saharan Africa for enterprise and public sector organizations. Leading complex sales cycles and establishing trusted relationships with C-suite executives.

Posted 7/31/2026full-timeJohannesburg • 🇿🇦 South AfricaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in enterprise technology sales, with a strong focus on closing complex software and SaaS deals. Proven ability to build relationships at the C-suite level and drive strategic initiatives in the African market.

Highest-signal resume keywords

Enterprise Technology Sales ExperienceComplex Software or SaaS Deal ClosingC-Suite Relationship ManagementAI, Cloud, or CX/Contact Centre SolutionsSub-Saharan African Market Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Target AchievementMulti-Year Territory PlanningSales Lifecycle ManagementStrategic ConsultingBusiness Partnership

Soft Skills

Commercial AcumenRelationship BuildingAutonomy

Industry Keywords

Enterprise LandscapeAI-First CompanyGovernment EngagementLarge Enterprise AccountsIndustry Forums

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own and exceed annual revenue targets across new business acquisition and expansion
Develop and execute multi-year territory and account plans
Lead the full sales lifecycle for complex, multi-stakeholder deals
Establish and sustain trusted advisor relationships at C-suite and Board level
Act as a business partner and strategic consultant
Represent Genesys at key industry forums and government engagement sessions
Drive Genesys penetration across large enterprise accounts
Champion Genesys's evolution as an AI-first company

Requirements

What you’ll need

8+ years of enterprise technology sales experience
Minimum of 5 years selling into the Sub-Saharan African market
Demonstrable track record of closing complex, high-value software or SaaS deals
Deep familiarity with the African enterprise landscape
Proven experience building and maintaining relationships at CxO and executive board level
Strong commercial acumen
Experience selling or positioning AI, cloud, or CX/contact centre technology solutions
Ability to work with autonomy across a wide geography

Benefits

Comp & perks

Paid volunteer time
August Free Fridays
Well-being resources
Regionally tailored programs for employees and their families