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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving revenue growth through the sale of Genesys CcaaS solutions, managing the full sales cycle, and building strong customer relationships. Proficient in developing sales strategies and conducting needs analysis to meet customer requirements.
Highest-signal resume keywords
Genesys CcaaS Solutions SalesFull Sales Cycle ManagementLead GenerationCRM ProficiencyNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentRevenue GrowthNeeds AnalysisUpselling and Cross-SellingComplex Software Solutions Sales
Soft Skills
Communication SkillsPresentation SkillsInterpersonal Skills
Tools & Technologies
Salesforce
Industry Keywords
AI Driven CcaaSContact Center SolutionsWestern India MarketBusiness Landscape
About the role
Key responsibilities & impact- Driving revenue growth by selling Genesys CcaaS solutions to both existing and new customers within the Western India region.
- Develop and execute a comprehensive sales strategy to achieve revenue targets.
- Identify and qualify new business opportunities through proactive prospecting, networking, and lead generation activities.
- Manage the full sales cycle, from initial contact and needs assessment to proposal development and deal closure.
- Build and maintain strong relationships with key stakeholders at existing customer accounts.
- Identify opportunities for upselling and cross-selling Genesys CcaaS solutions to expand our footprint within existing clients.
- Conduct in-depth needs analysis to understand customer challenges and requirements.
Requirements
What you’ll need- Bachelor's degree in a relevant field (e.g., Engineering/Technology) and/or Business Administration, Sales, Marketing.
- 10+ years of experience in sales, with a proven track record of success in selling complex software solutions.
- Experience selling AI driven CcaaS, contact center solutions, is highly preferred.
- Experience in the Western India market and a strong understanding of the local business landscape.
- Excellent communication, presentation, and interpersonal skills.
- Strong negotiation and closing skills.
- Proven ability to manage the full sales cycle, from lead generation to deal closure.
- Proficiency in CRM systems (e.g., Salesforce).
Benefits
Comp & perks- Competitive salary and commission structure.
- Comprehensive benefits package.
- Opportunity to work for a global leader in the customer experience industry.
- Challenging and rewarding work environment.
- Career growth and development opportunities.
- A collaborative and supportive team culture.