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Genesys

Senior Analyst, IT Internal Audit

Genesys

Senior Analyst for IT Internal Audit at Genesys focusing on technology risk and AI governance. Supporting risk-based audits across technology, compliance, and business processes.

Posted 7/17/2026full-timeHyderabad • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT Internal Audit, Risk Management, and Compliance, with a strong focus on evaluating IT general controls, cybersecurity, and data governance. Proficient in leveraging data analytics and AI-enabled tools to enhance audit efficiency and effectiveness.

Highest-signal resume keywords
IT Internal AuditRisk ManagementData AnalyticsCybersecurity ControlsISO/IEC 27001 Lead Auditor

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
IT General ControlsApplication ControlsChange ManagementIncident ManagementControl TestingAudit DocumentationControl Design EvaluationData GovernanceSaaS AuditsCloud Security
Soft Skills
Strong Communication SkillsProject ManagementOrganizational SkillsAttention to DetailIntellectual Curiosity
Tools & Technologies
AI-Enabled ToolsData Analytics ToolsAudit Automation ToolsIssue TrackersAudit Databases
Certifications & Qualifications
Certified Information Systems AuditorCISACertified Internal AuditorCIACertified Information Systems Security ProfessionalCISSPCertified Cloud Security ProfessionalCCSPISO/IEC 27001 Lead AuditorISO/IEC 42001 Lead Auditor
Industry Keywords
ComplianceRisk AdvisoryNIST Cybersecurity FrameworkCOBITITILSOC 2AI GovernanceResponsible AI PrinciplesModel OversightData Privacy

Tech Stack

Tools & technologies
CloudCyber Security

About the role

Key responsibilities & impact
  • Execute and support risk-based internal audit engagements across technology, security, operational, compliance, and business process areas
  • Assist in defining audit objectives, scope, control testing procedures, sampling methodology, and documentation requirements
  • Perform audits of IT general controls, including access management, change management, logical security, incident management, backup and recovery, system development lifecycle, and IT operations
  • Support audits related to SaaS platforms, cloud infrastructure, cybersecurity, data privacy, third-party risk management, and technology-enabled business processes
  • Evaluate the design and operating effectiveness of controls across IT, security, compliance, and operational areas
  • Support audits and advisory reviews related to artificial intelligence, including AI governance, responsible AI practices, model risk considerations, data quality, access controls, transparency, monitoring, and compliance with internal AI policies
  • Assist in assessing controls aligned with relevant frameworks and standards such as ISO/IEC 27001, ISO/IEC 42001, SOC 2, NIST, COBIT, ITIL, and other applicable technology risk frameworks
  • Leverage data analytics and automation tools to support audit planning, risk identification, control testing, exception analysis, and continuous monitoring
  • Use AI-enabled tools, where appropriate, to improve internal audit efficiency, including audit planning support, control mapping, document review, testing analysis, issue tracking, and reporting
  • Document audit workpapers clearly and accurately, ensuring sufficient evidence is retained to support audit conclusions
  • Identify control gaps, process inefficiencies, risk exposures, and opportunities for improvement
  • Draft clear, practical, and business-oriented audit observations, including root cause, risk impact, and actionable recommendations
  • Partner with process owners and management to validate audit findings, agree on remediation actions, and track issue closure
  • Monitor and follow up on open audit issues to ensure timely and sustainable remediation
  • Maintain audit databases, issue trackers, and engagement status updates to support timely completion of audit activities
  • Build effective working relationships with stakeholders across IT, Information Security, Compliance, Legal, Finance, Operations, Product, Engineering, and other business teams
  • Support special projects, management requests, and advisory reviews as directed by Internal Audit leadership
  • Contribute to continuous improvement initiatives within Internal Audit, including methodology enhancements, audit automation, data analytics, AI use cases, and knowledge-sharing practices

Requirements

What you’ll need
  • Bachelor’s degree in information systems, Computer Science, Engineering, Accounting, Finance, Business Administration, or a related field
  • 5 or more years of experience in IT internal audit, technology risk, information security audit, internal controls, compliance, risk advisory, or external audit
  • Experience performing IT audits in SaaS, cloud, technology, cybersecurity, or product-driven environments
  • Working knowledge of IT general controls, application controls, cybersecurity controls, cloud controls, identity and access management, change management, incident management, and data governance
  • Experience with internal audit methodology, risk assessment, control design evaluation, operating effectiveness testing, audit documentation, and issue reporting
  • Relevant professional certification preferred, such as: ISO/IEC 27001 Lead Auditor, ISO/IEC 42001 Lead Auditor, Certified Information Systems Auditor, CISA, Certified Internal Auditor, CIA, Certified Information Systems Security Professional, CISSP, Certified Cloud Security Professional, CCSP
  • Understanding of AI governance, responsible AI principles, AI risk management, model oversight, data quality, security, privacy, and regulatory considerations related to AI adoption
  • Experience using data analytics, automation, or AI-enabled tools to improve audit execution, control testing, and reporting is preferred
  • Familiarity with frameworks and standards such as ISO/IEC 27001, ISO/IEC 42001, SOC 2, NIST Cybersecurity Framework, COBIT, ITIL, COSO, and cloud security control frameworks
  • Ability to analyze complex technology and business processes, identify risks and control gaps, and recommend practical improvements
  • Strong written and verbal communication skills, with the ability to clearly articulate audit findings, risks, and recommendations
  • Strong project management and organizational skills, with the ability to manage multiple audit tasks and deadlines
  • High attention to detail, intellectual curiosity, professional skepticism, and ability to work independently in a dynamic, fast-paced environment
  • Ability to collaborate effectively with global teams and stakeholders across different functions and time zones

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Remote work options
  • Paid volunteer time
  • August Free Fridays
  • Well-being resources
  • Regionally tailored programs for employees and their families