Director, Technology Portfolio Management

Genesys

Director, Technology Portfolio Management leading the enterprise portfolio management framework at Genesys. Ensuring technology investments align to strategic priorities and deliver measurable business value.

Posted 6/30/2026full-timeFlorida, North Carolina, South Carolina, Virginia • 🇺🇸 United StatesLead💰 $152,300 - $267,700 per yearWebsite

About the role

Key responsibilities & impact

Lead the enterprise technology investment portfolio, driving prioritization, governance, and resource allocation decisions that align technology investments with strategic business objectives and long-term enterprise outcomes
Oversee demand intake, project evaluation, prioritization, and portfolio governance processes
Lead executive portfolio governance forums, delivering strategic insights, investment recommendations, and predictive analysis that inform enterprise decision-making
Establish enterprise-wide value realization frameworks and investment performance metrics, ensuring technology investments deliver measurable business outcomes and strategic returns
Influence enterprise planning, investment governance, and portfolio prioritization decisions by providing actionable insights, recommendations, and scenario-based analysis to executive stakeholders
Partner with senior business and technology leaders to manage cross-functional dependencies, risks, and resource allocation
Establish and maintain portfolio management frameworks, methodologies, and governance standards
Lead implementation and adoption of portfolio management platforms, ensuring data quality and reporting accuracy
Provide leadership, direction, and operational support across the IT Enterprise PMO to strengthen delivery excellence and organizational effectiveness
Partner closely with the IT EPMO Program and Project Delivery team to ensure alignment between portfolio strategy, governance, prioritization, and successful execution of approved initiatives
Support planning, agenda development, analysis, and content preparation for quarterly CIO Operations reviews and executive portfolio discussions
Drive continuous process improvement initiatives across portfolio management, governance, reporting, and delivery practices
Develop and mentor a high-performing portfolio management team while fostering a culture of accountability and continuous improvement
Drive the adoption of AI-enabled tools and workflow orchestration capabilities to improve decision-making, operational efficiency, and portfolio visibility

Requirements

What you’ll need

10+ years of experience in program, project, or portfolio management, including at least 7 years in leadership roles
Demonstrated experience leading enterprise portfolio management, strategic planning, or PMO functions within large-scale global organizations
Experience managing enterprise-scale technology portfolios across multiple business functions
Experience managing complex technology investment portfolios and balancing competing strategic priorities
Deep expertise in portfolio management, project governance, and PMO best practices
Proven ability to influence executive decision-making and drive alignment among VP, SVP, and executive stakeholders without direct authority
Experience advising executive leadership teams on technology investment decisions, portfolio trade-offs, prioritization, and value realization strategies
Demonstrated success leading high-performing teams through organizational complexity and change
Demonstrated success building governance models, operating mechanisms, and performance frameworks that improve organizational effectiveness
Strong executive communication, presentation, and stakeholder management skills
Experience leveraging data, metrics, and reporting to drive strategic decision-making
Demonstrated process improvement expertise, including identifying opportunities, implementing scalable solutions, and driving operational excellence
Bachelor's degree in Business, Information Technology, Engineering, or a related field

Benefits

Comp & perks

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Portfolio ManagementProject ManagementInvestment GovernanceData AnalysisPerformance MetricsGovernance ModelsValue Realization StrategiesOperational ExcellenceRisk ManagementResource Allocation

Soft Skills

LeadershipStakeholder ManagementTeam DevelopmentInfluencing Without AuthorityPresentation Skills