Senior Software Engineer, Test

Genesys

Senior Software Engineer, Test at Genesys, building AI-powered customer experiences through testing leadership and automation skills. Collaborating with teams to ensure quality in high-scale environments.

Posted 6/30/2026full-timeChennai • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automated testing, including the use of frameworks like Playwright and tools such as Jenkins for continuous delivery. Proficient in analyzing data with software analytics services and mentoring team members to enhance testing practices.

Highest-signal resume keywords

Automated TestingSoftware AnalyticsContinuous DeliveryObject-Oriented ProgrammingAgile Testing Methodologies

ATS Keywords

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Hard Skills

Automated TestingObject-Oriented ProgrammingData AnalysisTest AutomationAPI TestingService-Oriented ArchitectureSoftware Development Life CycleVersion ControlExploratory TestingDesign Patterns

Soft Skills

Effective CommunicationMentoringTeam Collaboration

Tools & Technologies

JenkinsAnsiblePuppetGitHubBitbucketNew RelicSumoLogicAWSPlaywrightSpring

Industry Keywords

Agile TestingContinuous DeliveryMulti-Tier Web ApplicationsService-Oriented ArchitectureApplication Frameworks

Tech Stack

Tools & technologies

AnsibleAWSEC2JavaJavaScriptJenkinsPuppetPythonSDLCSpringTypeScript

About the role

Key responsibilities & impact

Triage failed automated test executions and report defects when appropriate
Maintain automated test jobs in an automated deployment pipeline
Coordinate bug hunts to gather user feedback for new features
Identify useful test cases that identify and isolate faults
Build trust and maintain relationships with team members of product management and development
Participate in design and code reviews to help mentor other team members and to influence technical direction of testing department
Perform exploratory testing to identify high risk areas, refine requirements, and isolate bugs to increase testability of application
Coordinate test efforts for projects involving multiple teams to ensure appropriate test coverage
Contribute robust, well architected solutions to the shared test framework
Expert in the architecture, design, and customer use cases for their team's services
Identify acceptance criteria for complex projects and determine priorities for test automation to balance operational efficiency with sufficient test coverage
Identify areas of risk for performance, longevity, and architectural robustness by designing and running longevity and destructive tests
Assist support engineers with escalated customer issues by reading logs, explaining intended behaviors, and identifying defects
Mentor other engineers on the "art of testing" to build a stronger team and solve complex problems
Exercise judgment to set the direction and vision for changes to our testing frameworks

Requirements

What you’ll need

A Bachelor of Science degree in Computer Science (preferred) or related degree or equivalent in work experience.
Advanced proficiency of the following
Ability to analyze and interpret data using software analytics services such as New Relic and SumoLogic to monitor services and diagnose problems
Ability to use automation and configuration management frameworks such Ansible and Puppet
Ability to use version control systems such as GitHub or Bitbucket
Ability to use delivery pipeline automation and configuration tools such as Jenkins.
Knowledge of service-oriented architecture (SOA)
Knowledge of the Software Development Life Cycle (SDLC)
Knowledge of object-oriented programming (OOP) using programming languages such as Java and Python
Knowledge of object-oriented design patterns
Knowledge of multi-tier web applications and technologies such as HTTP, JavaScript, Typescript and JSON in a service-oriented architecture (SOA)
Ability to work with Playwright framework.
Ability to work and test on API’s
Knowledge of Amazon Web Services (AWS) such as EC2 and S3
Knowledge of agile testing methodologies and best practices for continuous delivery (CD)
Understand how to use application frameworks such as Spring and Express to develop applications
Effective written and verbal communication skills
5 to 8 years of industry experience

Benefits

Comp & perks

Paid volunteer time
August Free Fridays
Well-being resources
Regionally tailored programs for employees and their families