Senior Business Development Representative, Strategic Accounts

Genesys

Senior Business Development Representative focused on driving new business growth in North America. Engaging senior stakeholders and executing targeted account strategies for customer experience solutions.

Posted 6/25/2026full-timeColorado, Idaho, Iowa, Tennessee • 🇺🇸 United StatesSenior💰 $54,700 - $96,300 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Play a key role in driving new business growth across strategic accounts in North America.
Focus on building pipeline, engaging senior stakeholders, and partnering closely with Strategic Account Executives to execute targeted account strategies.
Drive outbound prospecting across strategic accounts using calls, email, LinkedIn, and targeted campaigns
Identify, research, and engage key decision-makers within Strategic and Enterprise organizations
Partner closely with Strategic Account Executives to execute tailored account-based strategies and develop territories
Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities
Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes
Consistently generate qualified pipeline aligned with regional revenue goals
Maintain accurate activity tracking, pipeline management, and reporting in Salesforce
Meet and exceed KPIs related to meetings booked, pipeline creation, pipeline acceleration and conversion rates

Requirements

What you’ll need

3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments
Fluent in English
Proven track record in outbound prospecting and pipeline generation
Comfortable engaging mid-senior-C-level stakeholders in complex organizations
Excellent communication, organizational, and time-management skills
Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools is a plus
Incredible business acumen

Benefits

Comp & perks

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

outbound prospectingpipeline generationaccount-based strategieslead qualificationsales opportunity conversionactivity trackingpipeline managementreporting

Soft Skills

communicationorganizationaltime-managementbusiness acumen