Senior Enablement Content Manager

Genesys

Senior Enablement Content Manager at Genesys driving strategy, governance, and execution for sales content. Enhancing content discoverability and effectiveness using the Seismic platform.

Posted 6/25/2026full-timeDurham • North Carolina • 🇺🇸 United StatesSenior💰 $109,700 - $192,900 per yearWebsite

About the role

Key responsibilities & impact

Serve as administrator and subject matter expert for the Seismic platform.
Design, configure, and optimize Seismic workspaces, libraries, content profiles, Learning, user provisioning, and platform capabilities.
Develop and maintain scalable content architecture, metadata standards, tagging strategies, and content governance processes.
Partner with Seismic, internal technical teams, and stakeholders to implement enhancements, resolve issues, and evaluate new capabilities.
Establish and enforce content governance, lifecycle management, publishing workflows, and content quality standards.
Lead content audits, rationalization efforts, archival strategies, and ownership/review processes to maintain an effective content ecosystem.
Collaborate with Sales Enablement, Product Marketing, Product Management, and Revenue teams to align content with business priorities.
Create and optimize content journeys, discoverability, and user experiences for both seller-facing and buyer-facing content.
Support product launches, strategic initiatives, and sales campaigns through content readiness programs.
Leverage Seismic dashboards and reporting to measure content performance, adoption, and business impact.
Provide recommendations that improve content effectiveness, seller productivity, and enablement ROI.
Facilitate governance, stakeholder alignment, content best practices, and training on platform capabilities.

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, Communications, or a related field.
8+ years of experience in Sales Enablement, Content Management, Knowledge Management, or a related discipline.
Expert-level knowledge of the Seismic platform, including content management, governance, metadata, reporting, and end-user experience.
Demonstrated experience managing large-scale content repositories and governance programs.
Experience developing content taxonomies, information architecture, and content lifecycle processes.
Strong analytical skills with experience using data to drive decisions and improvements.
Exceptional project management and stakeholder management capabilities (experience using Asana, a plus)
Experience supporting global sales organizations.
Excellent written and verbal communication skills.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Seismic platformcontent managementgovernancemetadatareportingcontent architecturecontent lifecycle processescontent taxonomiesdata analysisproject management

Soft Skills

analytical skillsstakeholder managementwritten communicationverbal communicationcollaborationleadershiporganizational skillscontent best practicestrainingproblem-solving