Business Development Representative

Genesys

Business Development Representative driving high-quality pipeline growth through inbound and outbound efforts. Collaborating closely with Account Executives within the customer experience tech space.

Posted 6/24/2026full-timeIndianapolis • New Jersey, New York, North Carolina • 🇺🇸 United StatesJunior💰 $48,600 - $85,400 per yearWebsite

About the role

Key responsibilities & impact

Build strong rapport with prospects by providing valuable resources (e.g., webinars, white papers, blog content).
Qualify inbound and outbound leads using modern frameworks (e.g., MEDDPIC) and assess their fit based on business needs.
Conduct targeted outreach using intent data, account intelligence, and multi-channel engagement strategies (e.g., cold calling, email, LinkedIn).
Partner on account planning, leveraging shared insights to identify high-potential opportunities for both customer and prospect accounts.
Respond promptly to inbound inquiries, ensuring excellent initial engagement to convert them into qualified opportunities.
Maintain Salesforce and lead management platforms with precision, ensuring data accuracy and completeness.
Leverage social media platforms for prospecting, networking, and nurturing relationships.
Monitor and analyze outreach performance metrics, iterating to improve conversion rates.

Requirements

What you’ll need

1 + years of experience in B2B technology sales.
Strong written, verbal, and presentation skills with the ability to connect with diverse audiences.
Proactive in uncovering prospect pain points and aligning solutions to needs.
Thrives in a fast-paced, changing environment with the ability to prioritize effectively.
Comfortable using CRM tools (Salesforce), lead management platforms (e.g., Outreach, Salesloft), and digital collaboration tools.
Skilled at managing multiple priorities while maintaining attention to detail.
Experience working in cross-functional and distributed teams.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B technology saleslead qualificationaccount planningoutreach performance metricsmulti-channel engagement strategiesprospectingpain point analysis

Soft Skills

written communicationverbal communicationpresentation skillsproactive problem solvingprioritizationattention to detailadaptability