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Genesys

VP, Global Sales Operations

Genesys

Vice President of Global Sales Operations driving sales and partner performance at Genesys. Collaborating with executive teams to foster scalability and efficiency in a high-growth environment.

Posted 6/4/2026full-timeCalifornia, North Carolina • 🇺🇸 United StatesLead💰 $213,200 - $375,000 per yearWebsite

About the role

Key responsibilities & impact
  • Drive sales and partner performance, scalability, and efficiency across Genesys
  • Partner closely with Sales, Marketing, Finance, and Customer Success leadership
  • Foster a culture of data-driven decision-making, continuous improvement, and innovation
  • Serve as a trusted advisor to the Chief Sales Officer and executive leadership team
  • Deliver clear, concise, and insight-driven executive communications including QBRs and forecasts
  • Build frameworks to identify leading indicators across pipeline, forecasting, and deal qualification
  • Drive inspection discipline at the deal level to ensure pipeline accuracy and forecast reliability
  • Define and execute the vision for AI-enabled sales operations

Requirements

What you’ll need
  • 10 or more years of leadership experience in Sales or Revenue Operations within high-growth environments
  • Proven success leading global teams and managing senior leaders
  • Strong familiarity with modern sales technology including CRM systems, forecasting tools, analytics platforms, and AI solutions
  • Track record of improving forecasting accuracy, pipeline health, partner performance, and sales productivity
  • Experience working directly with executive leadership and contributing to board-level discussions
  • Collaborative mindset and strong bias for action across cross-functional teams

Benefits

Comp & perks
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales operationsforecastingpipeline managementdata analysisAI solutionsperformance metricsdeal qualificationsales productivitycontinuous improvementdata-driven decision-making
Soft Skills
leadershipcollaborationcommunicationstrategic thinkingtrustworthinessbias for actioninnovationcross-functional teamworkexecutive presenceinsight-driven