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Genesys

Security & Audit Solution Architect

Genesys

Security Analyst role focusing on customer audits and evidence-related engagements in a global team at Genesys. Defending AI security, privacy, and compliance posture with technical evidence.

Posted 6/2/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
CloudCyber SecuritySDLC

About the role

Key responsibilities & impact
  • Act as the technical SME for Genesys Cloud customer audits to support our global team
  • Serve as the internal escalation point for penetration testing–related discussions
  • Lead advanced technical discussions with customers, prospects, partners, and auditors
  • Defend Genesys Cloud AI security, privacy, and compliance using technical evidence
  • Demonstrate control-level understanding across frameworks (SOC 2, PCI, etc.)
  • Understand and explain evidence showing how Genesys Cloud security controls are implemented (IAM, encryption, key management, network segmentation, logging, monitoring, detection and response, incident management, web security, AI security, SDLC)
  • Support security reviews, and penetration testing discussions

Requirements

What you’ll need
  • Bachelor’s degree in Computer Science, Cyber Security, or equivalent experience
  • Experience within audit operations delivering evidence for a cloud solution
  • Strong understanding of IAM, network security, encryption, key management, logging, auditing, and monitoring in cloud environments
  • Experience discussing penetration testing findings and remediation approaches
  • Ability to explain complex security concepts to technical and business audiences
  • Strong written and verbal communication skills
  • Fluency in English.

Benefits

Comp & perks
  • Independence to make a larger impact on the company
  • Take ownership of work

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IAMencryptionkey managementnetwork securityloggingmonitoringpenetration testingcloud securitySDLCincident management
Soft Skills
communicationtechnical discussionsexplanation of complex conceptswritten communicationverbal communication
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Cyber Security