VP, Global Sales Operations

Genesys

Vice President of Global Sales Operations leading and developing high-performing sales operations functions across regions. Delivering data-driven strategies and fostering a culture of innovation.

Posted 5/27/2026full-timeCalifornia, North Carolina • 🇺🇸 United StatesLead💰 $213,200 - $375,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop a high-performing global sales operations function across regions
Establish clear operating rhythms and accountability models for sales and partner leadership
Foster a culture of data-driven decision-making, continuous improvement, and innovation
Serve as a trusted advisor to the Chief Sales Officer and executive leadership team
Deliver clear, concise, and insight-driven executive communications including QBRs, forecasts, and board-level narratives
Influence strategic decisions through compelling, data-driven storytelling
Build frameworks to identify leading indicators across pipeline, forecasting, and deal qualification
Translate complex data into actionable insights that inform sales strategy and execution
Anticipate risks and opportunities early to enable proactive decision-making
Drive inspection discipline at the deal level to ensure pipeline accuracy and forecast reliability
Partner with sales leadership on large, strategic deals to improve win rates and sales cycle efficiency
Implement scalable processes that balance operational consistency with field flexibility
Define and execute the vision for AI-enabled sales operations including forecasting, activity insights, and deal scoring
Partner with Revenue Operations teams to modernize and optimize sales processes through automation

Requirements

What you’ll need

10 or more years of leadership experience in Sales or Revenue Operations within high-growth environments
Proven success leading global teams and managing senior leaders
Strong familiarity with modern sales technology including CRM systems, forecasting tools, analytics platforms, and AI solutions
Track record of improving forecasting accuracy, pipeline health, partner performance, and sales productivity
Experience working directly with executive leadership and contributing to board-level discussions
Collaborative mindset and strong bias for action across cross-functional teams.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data-driven decision-makingforecastingpipeline managementdeal qualificationsales strategyAI-enabled sales operationsautomationsales productivityanalyticsperformance improvement

Soft Skills

leadershipcollaborationcommunicationinfluencestrategic thinkingproactive decision-makinginnovationaccountabilitycross-functional teamworkbias for action