Solutions Consulting Manager, New Logos

Genesys

Solutions Consulting Manager leading solutions consulting for new logo sales teams at Genesys. Driving AI-first customer experience solutions and cross-functional alignment in a high-velocity environment.

Posted 5/27/2026full-timeNorth Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $132,500 - $233,100 per yearWebsite

About the role

Key responsibilities & impact

Recruit, lead, coach, and develop a team of Solutions Consultants aligned to new logo acquisition
Establish and reinforce an AI-first operating model, ensuring AI capabilities are central to solution design, customer conversations, and new logo account strategies
Partner with Growth Sales leadership to define and execute rapid account plans focused on CX transformation, new customer acquisition, and value realization
Ensure Solutions Consulting teams consistently articulate AI-first CX outcomes in a way that resonates with customer buyers
Drive cross-functional alignment with Product, AI, Professional Services, Customer Success, and Partners to deliver cohesive, high-impact solutions
Identify opportunities to impact the pace and efficiency of high-volume technical sales motions with the use of tools and automation
Establish clear success metrics and continuously improve win rates, deal quality, and new account acquisition outcomes
Foster a culture of continuous improvement, leveraging AI tools and insights to improve productivity, decision-making, and solution excellence

Requirements

What you’ll need

5+ years of experience in enterprise technology pre-sales, solutions consulting, or a closely related field
Proven success supporting new logo sales pursuits
Demonstrated ability to embed AI into holistic solution design rather than a standalone capability
Recruiting, leadership, coaching, and talent-development skills for entry level solutions consultants
Strong partnership mindset with sales leadership and the ability to influence growth account strategies
Excellent communication skills with the ability to synthesize technical complexity into clear executive narratives
Ability to operate effectively in ambiguous, fast-moving situations

Benefits

Comp & perks

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI capabilitiesCX transformationsolutions consultingtechnical salessolution designautomationsuccess metricsdeal qualitynew account acquisition

Soft Skills

leadershipcoachingtalent developmentpartnership mindsetinfluencecommunicationsynthesis of technical complexityadaptabilitycontinuous improvement