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Genesys

Business Development Representative

Genesys

. Work closely with the Account Executives to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by having the ability to articulate value and uncover needs at each level of an organization.

Posted 5/25/2026full-timeBangalore • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Work closely with the Account Executives to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by having the ability to articulate value and uncover needs at each level of an organization.
  • Transform Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers; not selling them
  • Nurture leads until they are ready to progress in the sales cycle – provide information, discuss the product and convey value.
  • Schedule product demonstrations, intro meetings w/potential buyers between account executives and potential customers
  • Positions Genesys as a global provider of software and services for communications, collaboration and customer engagement.
  • Responsible for achieving ambitious quarterly targets and following up leads in a timely manner.
  • Maintaining and expanding your database of prospects
  • Update SFDC to reflect current lead status.
  • Take live chats and phone calls & follow-up via phone & email on leads from web, events, email campaigns, and other lead sources.; always ask for referrals.
  • Creates opportunities in CRM system & assigns appropriate sales team based on MEDDPICC criteria.
  • Assigns and uses Lead Nurturing processes on ICP accounts not yet ready to buy.
  • Searches internal & external subscription databases, LinkedIn, etc. for additional key contacts within existing companies.
  • Collaborate with our sales team to ensure seamless lead handoff and follow-up.

Requirements

What you’ll need
  • Outbound prospecting/inside sales experience preferably within Tech / SAAS solutions
  • Over 2-3 years of experience in this field or similar
  • Experience working with Salesforce.com or other CRM platforms
  • Excellent communication, interpersonal, organizational and telephone skills
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
  • Ability to analyse business opportunities and read situations well
  • Ability to gather and use data to inform decision making and persuade others
  • Ability to develop compelling strategies that deliver results with a strong attention to detail
  • Experience and deep understanding of front-line sales development

Benefits

Comp & perks
  • health insurance
  • retirement plans
  • flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
outbound prospectinginside saleslead nurturingsales developmentdata analysisstrategic developmentCRM management
Soft Skills
communicationinterpersonal skillsorganizational skillstime managementprioritizationdecision makingattention to detail