Senior Developer

Genesys

Senior Developer focusing on data science and application development for organizational growth at Genesys. Responsibilities include data handling, customer collaboration, and model optimization.

Posted 5/12/2026full-timeBangalore • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureElasticSearchETLGoogle Cloud PlatformJavaNode.jsPythonTableau

About the role

Key responsibilities & impact

Interface with business customers, gathering and understanding requirements
Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results
Define and utilize data intuition process to cleanse and verify integrity of data
Implement, own, and improve data pipelines using best practices
Build, improve, and optimize high-quality models
Work with PS & Engineering to deliver customer requirements and report feedback
Continuous improvement in reporting, analysis, and overall process
Visualize, present, and demonstrate findings as required
Perform knowledge transfer to customer and internal teams
Communicate within the global community respecting cultural, language, and time zone variations
Demonstrate flexibility to adjust working hours for customer interactions

Requirements

What you’ll need

Bachelor’s / Master’s degree in quantitative field (e.g., Computer Science, Statistics, Engineering)
5+ years of relevant experience in Data Science or Data Engineering
5+ years of hands-on experience in Elasticsearch, Kibana, and real-time analytics solution development
Hands-on application development experience in AWS/Azure/GCP
experience in Snowflake, Tableau, or ELK is good to have
Good working knowledge on any programming language like Java, NodeJS, Python
Application development background using contact center product suites such as Genesys, Avaya, Cisco etc. is an added advantage
Expertise with data modeling, data warehousing, and ETL/ELT development
Proficiency with REST API, JSON, AWS
Experience in delivering projects independently
Ability to multi-task and context switch between projects and tasks
Curiosity, passion, and drive for data queries, analysis, quality, and models
Excellent communication, initiative, and coordination skills with great attention to detail
Ability to explain complex topics with experts and business leaders

Benefits

Comp & perks

great benefits and perks like larger tech companies
independence to make a larger impact on the company
ownership of work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data sciencedata engineeringElasticsearchKibanaAWSAzureGCPSnowflakeTableauETL/ELT

Soft Skills

communicationinitiativecoordinationattention to detailflexibilitycuriositypassiondrivemulti-taskingcontext switching