Senior Account Executive, Government

Senior Account Executive driving revenue for Genesys in the U.S. Public Sector.

Posted 5/12/2026full-timeIdaho, Oregon, Washington • 🇺🇸 United StatesSenior💰 $111,700 - $196,300 per yearWebsite

Key responsibilities & impact

Drive revenue and market share in a defined geographic region.
Have the drive and ambition to focus on new logo acquisition and expanding our customer base.
Articulate and implement strategic territory and account plans aligned to Genesys’ strategic direction.
Understand the technical considerations, certifications, and procurement processes specific to the public sector.
Identify specific prospects/partners/channels to approach while communicating a relevant value proposition for you customer.
Work closely with customers to ensure that they understand relevant CX and AI use cases and partner with Customer Success to ensure mission success.
Be a thought leader both in your territory and inside Genesys for CX and AI.
Collaborate with Genesys’ Legal and finance team and others to manage complex contract negotiations.
Maintain an accurate and robust pipeline of $6M+ and accurately forecast your business using MEDPICC sales methodology.
Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.
Prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies that align with revenue growth expectations.
Ability to travel up to 50%, as needed, within your territory.
Understanding and ability to leverage and manage consultants and lobbyists.
Knowledge of Federal Government security frameworks and how they impact State agencies such as FedRAMP, IRS Pub1075, CMS MARS-E, SSA-TSSR, and NIST 800-53.

What you’ll need

Must have experience selling to a variety of state executive agencies including healthcare and human services, labor, transportation, and revenue.
8+ years of enterprise sales and/or business development experience with a focus on state and local government customers.
BA/BS degree or equivalent experience
Live in Washington, Oregon or Idaho with an ability to travel to state capitals within your territory
Technical background in contact center technologies, DBaaS, SaaS, IaaS, CPaaS, and AI
Demonstrated history of consistently exceeding sales quota
Strong relationships with state agency executives

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise salesbusiness developmentsales forecastingMEDPICC sales methodologycontact center technologiesDBaaSSaaSIaaSCPaaSAI

Soft Skills

driveambitionstrategic planningcommunicationcollaborationthought leadershiprelationship buildingnegotiationcustomer engagementpresentation