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Genesys

Global Planning Manager

Genesys

Global Planning Manager driving sales planning processes and tooling to support Sales and Marketing initiatives. Working in a fast-paced environment focused on professional growth and strategic contributions.

Posted 5/6/2026full-timeIndianapolis • Illinois, Missouri, North Carolina, Ohio • 🇺🇸 United StatesSeniorLead💰 $109,000 - $191,600 per yearWebsite

Tech Stack

Tools & technologies
SQLTableau

About the role

Key responsibilities & impact
  • Drive and implement Workday Adaptative Planning’s capabilities for the sales planning and territory & quota setting process.
  • Work side-by-side with external implementation vendors to educate them on our process, critical planning elements, and ensure requirements are addressed as part of the onboarding process.
  • Curate views within the Sales Planning tool with Regional Sales Operations to facilitate analysis in support of the fiscal year planning cycle.
  • Interpret, validate, and analyze data outputs by leveraging dashboarding, modeling, and other data visualization techniques.
  • Develop data products and views that can be leveraged for planning and target setting within the Revenue Operations team as well as other teams across Genesys.
  • Manage and facilitate regional reporting requirements including but not limited to; Work to remove duplication of effort and ensure we are leveraging centrally produced dashboards and reports where possible.
  • Work with the planning leads to ensure business reporting requirements are captured and included in global reporting initiatives.
  • Support Global operations in reconciling and ensuring consistency from various data sources and assist in driving the automation of analytics in support of planning.
  • Provide insights into effectiveness of specific programs and investments and report progress against those assumptions laid out in planning through the budget and bookings-based outcomes.
  • Work with Global Planning Lead, to drive Globally Consistent Cadence planning schedule; including but not limited to: Understanding potential hierarchy structural changes, Incorporation of strategic initiatives into the planning framework, Create clear and consistent vocabulary leveraged cross functionally, Integration of a globally consistent capacity model, Ensure our outputs and insights are aligned to the corporate strategic pillars, aligned to finance’s budget process and frameworks, and investment trade-off implications are clear to stakeholders.
  • Coach, enable, and work with stakeholders to ensure they can derive insights and drive action from produced analytics.
  • A willingness to learn new software and tools to enable better decision making by sales business partners.
  • Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.
  • Responsible for managing various projects, demonstrating coachability and adaptability to stakeholder preferences.

Requirements

What you’ll need
  • Bachelor’s degree in Business, Economics, Computer Science, Information Management or Statistics.
  • Proven experience with the development and implementation of Workday Adaptive Planning
  • Understanding of sales processes, quota & territory modelling, target setting, and compensation models.
  • Advanced level in Excel leveraging PowerBI, advanced formulas, financial modelling, and PowerPoint.
  • Strong knowledge of and experience writing in SQL.
  • SOQL knowledge is a plus.
  • Experience in automating workflows leveraging ChatGPT, Claude, or other AI tools.
  • Experience in Salesforce workflows, Snowflake, Databricks, Tableau, and running SQL queries.
  • Minimum 8+ years professional experience in analytics, operations, or planning type role.
  • Strong written and verbal communication skills with a track record of presenting to senior management.
  • Strong analytical skills and attention to detail to be able to capture stakeholder needs and translate them into written application and operational requirements.
  • Strong team player with ability to work cross culturally and across business units.

Benefits

Comp & perks
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Workday Adaptive PlanningExcelPowerBISQLSOQLfinancial modelingdata visualizationanalyticsautomationsales processes
Soft Skills
communicationanalytical skillsattention to detailteam playercoachabilityadaptabilitystakeholder managementcross-cultural collaborationproject managementvision creation