Onboarding Program Manager

Genesys

Onboarding Program Manager at Genesys developing global onboarding programs. Responsible for creating a performance-driven onboarding ecosystem aligned with business priorities and AI integration.

Posted 5/6/2026full-timeDurham • North Carolina, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $104,000 - $183,000 per yearWebsite

About the role

Key responsibilities & impact

Design a global onboarding ecosystem aligned to business priorities and AI acceleration
Create structured 30-60-90 day pathways tied to measurable performance outcomes
Engineer a frictionless journey from offer acceptance through first-year integration
Hold a relentless "new hire lens" and fix friction fast
Integrate AI tools and automation into onboarding workflows
Build scalable frameworks with clear ownership and accountability
Drive alignment without formal authority
Define KPIs tied to ramp time, engagement, and retention

Requirements

What you’ll need

5+ years of experience in Talent, Learning, HR Strategy, or Organizational Effectiveness
3-5+ years designing and leading enterprise-wide or global onboarding / enablement programs
Demonstrated experience driving cross-functional initiatives in complex, matrixed organizations
Proven track record of influencing senior stakeholders without direct authority
Experience leveraging HR technology, automation, and/or AI in talent programs.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

onboarding designperformance outcomesAI integrationautomationKPI definitionprogram designcross-functional initiativesstakeholder influenceHR technology

Soft Skills

organizational effectivenessaccountabilityalignmentcommunicationproblem-solving