Senior Partner Sales Manager

Genesys

Senior Partner Sales Manager developing strategic partnerships to enhance customer experiences at Genesys. Focusing on TSD channel growth to meet revenue targets in Northern regions.

Posted 4/25/2026full-timeIllinois, Minnesota • 🇺🇸 United StatesSenior💰 $108,000 - $189,800 per yearWebsite

About the role

Key responsibilities & impact

Develops and/or enhances relationships with TSD partners within assigned region to ensure successful Pipeline and Booking flow requirements needed to meet revenue targets in assigned territory.
Identify key TSD partners of focus, specifically, pertaining to well positioned partners to deliver pipeline or bookings needed to achieve monthly, quarterly, or annual Pipeline and Bookings targets.
Maintain regular communication with partners to keep them up-to-date and informed on the Genesys Partner Program, industry position, winning strategies and “Why Partner with Genesys”.
Serves as a thought leader, presenting to regional partners on industry trends, products and sales tools while proactively anticipating.
Coordinate and collaborate with cross-functional teams within Genesys (including solution consulting organization, product marketing, sales, sales operations, etc.) providing advanced experience and knowledge to proactively address partner needs (to create a world-class experience.
Align regional sales teams with relevant partners through targeted demand generation and account mapping activities with a focus on partners who provide Credibility, Capability, Commitment to Genesys and a Relevant Customer Base.
Proactively prevent issues or conflicts that may arise during opportunity registration.
Serve as a partner to assist with any issues or conflicts that may arise during opportunity registration or during the field engagement process.
Hold partners and the stakeholders accountable to agree upon goals through regular cadence meetings to manage and track progress.

Requirements

What you’ll need

Experience collaborating with partners in the TSD space.
Contact Center, CX, UCaaS and SaaS experience is a plus.
An initiative-taker with natural curiosity.
Ability to recruit and develop top partners in assigned regions.
Strong understanding of opportunity qualification, deal cycles, and forecasting accuracy (MEDDPICC).
Interface at all organizational levels maintaining strong working relationships with others.
Extremely strong organizational and time management skills.
BS or BA degree or 8+ years equivalent work-related experience.
Ability to travel up to 50%.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

opportunity qualificationdeal cyclesforecasting accuracyMEDDPICC

Soft Skills

initiative-takernatural curiositystrong organizational skillstime management skillsability to recruit and develop partnersstrong working relationships