Senior Software Engineer, Full Stack

Genesys

Software Engineer building AI powered applications on Genesys Cloud. Shape customer experiences by delivering solutions that handle operational challenges with AI.

Posted 4/25/2026full-timeRemote • California, Colorado, New York, Texas • 🇺🇸 United StatesSenior💰 $115,500 - $203,100 per yearWebsite

Tech Stack

Tools & technologies

AWSJavaJavaScriptNode.jsPythonReactTypeScript

About the role

Key responsibilities & impact

Own end to end delivery of AI driven features, from problem framing through design, development, deployment, and continuous iteration in production
Design and build agentic systems that plan, reason, and act using tools and APIs, improving reliability, safety, and observability of LLM powered applications
Develop full stack solutions across React and TypeScript frontends, backend services, and LLM integration layers to deliver cohesive user and system experiences
Translate ambiguous customer problems into scalable product solutions by partnering with product, solution consultants, and enterprise stakeholders
Build and enhance evaluation frameworks that measure quality, cost, latency, and robustness of AI systems under real world conditions
Drive experimentation cycles by rapidly prototyping, testing hypotheses, and iterating based on measurable outcomes

Requirements

What you’ll need

Approximately 5 or more years of professional software engineering experience, or equivalent demonstrated through shipped products
Strong full stack development foundation across frontend, backend, and API design using TypeScript or JavaScript and one of Java, Python, or Node
Hands on experience building with large language models, including tool calling, structured outputs, retrieval augmented generation, and evaluation techniques
Familiarity with agentic system design, including multi step reasoning, autonomous tool usage, planning structures, and associated failure modes
Experience deploying and operating services in AWS environments, with working knowledge of services such as Lambda, ECS, Fargate, or similar
Demonstrated ownership mindset with the ability to self-direct, execute, and deliver results in ambiguous environments.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

full stack developmentTypeScriptJavaScriptJavaPythonNodelarge language modelsAPI designevaluation techniquesagentic system design

Soft Skills

ownership mindsetself-directionexecutionresults deliveryproblem framingcollaborationiterationcommunication