Genesys

Director HR – LATAM

Genesys

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Job Level

Lead

Tech Stack

CloudGo

About the role

  • Lead, coach, and develop a team of HR professionals across LATAM, ensuring consistent, compliant, and high-impact HR delivery
  • Own and drive execution of regional people strategies across the full employee lifecycle (hire → develop → retain → engage)
  • Ensure alignment between global HR programs and local market realities
  • Partner with Centers of Excellence (Total Rewards, Talent Acquisition, Talent Development, People Analytics) to localize and operationalize global programs
  • Drive operational excellence, governance, and scalability of HR practices across a diverse, multi-country region
  • Serve as a trusted advisor to the VP Sales LATAM and leadership team
  • Align people strategy to SaaS GTM priorities
  • Partner with leaders to address commercial challenges such as scaling high-performing sales teams
  • Diagnose organizational needs using data, insights, and external SaaS benchmarks, and co-create solutions

Requirements

  • 10–12+ years of progressive HR experience
  • Regional HR leadership across LATAM
  • Strategic HRBP experience supporting Go-to-Market / Sales organizations
  • proven ability to operate in a global, matrixed organization
  • experience supporting high-growth, cloud/SaaS or technology businesses
  • demonstrated ability to act as a strategic advisor to senior leaders
  • strong capability in organizational design & workforce planning
  • performance management & high-performance culture building
  • experience leading and developing distributed HR teams
  • strong data orientation with ability to translate insights into action
  • experience leveraging people analytics, HR systems, and dashboards
Benefits
  • great benefits and perks like larger tech companies
  • independence to make a larger impact on the company
  • take ownership of their work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR leadershipstrategic HRBPorganizational designworkforce planningperformance managementpeople analyticsHR systemsdata orientationcloud/SaaS experiencehigh-performance culture building
Soft Skills
coachingteam developmenttrusted advisorstrategic advisingoperational excellencegovernancescalabilitydiagnosing organizational needscollaborationcommunication