Genesys

Principal Applied AI Engineer, Finance

Genesys

full-time

Posted on:

Location Type: Hybrid

Location: MaineMassachusettsUnited States

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Salary

💰 $225,200 - $396,000 per year

Job Level

About the role

  • Architect and lead the development of agentic AI systems that automate and augment finance workflows (e.g., forecasting, reporting, and decision support).
  • Design and implement multi-agent systems leveraging LLMs, tool-use frameworks, and orchestration patterns (e.g., RAG, model chaining, dynamic prompting).
  • Translate cutting-edge research in LLMs and agentic AI into scalable, production-ready solutions.
  • Establish guardrails, evaluation frameworks, and responsible AI practices to ensure safe, compliant, and reliable outputs.
  • Design fault-tolerant, observable agent systems with clear failure modes and recovery strategies.
  • Lead the design and implementation of advanced predictive models, including time series forecasting and attrition prediction across customer segments.
  • Develop interpretable, production-grade models that drive retention strategies and financial planning.
  • Define and standardize evaluation metrics, validation frameworks, and monitoring systems for model performance and drift detection.
  • Translate complex predictive insights into actionable recommendations for finance and business leaders.
  • Design and build scalable AI/ML systems with a strong emphasis on software engineering best practices (modular design, APIs, CI/CD, testing).
  • Lead end-to-end development from concept to production, ensuring robustness, scalability, and maintainability.
  • Develop and integrate AI services into internal applications and workflows, including light front-end/back-end components where needed.
  • Drive adoption of modern tooling (e.g., containerization, orchestration, cloud-native architectures).
  • Establish and enforce MLOps best practices for deployment, monitoring, retraining, and governance of AI systems.
  • Ensure systems meet enterprise standards for security, compliance (e.g., SOX), and auditability.
  • Develop advanced feature engineering strategies capturing behavioral, financial, and temporal signals.
  • Set technical direction for AI/ML initiatives across the finance organization.
  • Lead complex, cross-functional projects and mentor other data specialists.
  • Work alongside stakeholders across finance, IT, and product to adopt AI-driven solutions.
  • Contribute to long-term AI strategy, identifying opportunities to drive efficiency and innovation.

Requirements

  • 8+ years of experience in data science, software engineering, and AI engineering, with significant experience deploying production systems.
  • Proven track record of building production AI systems used at scale.
  • Deep expertise in predictive modeling, including time series forecasting and customer churn modeling.
  • Advanced proficiency in Python and strong experience with ML/AI frameworks and system design.
  • Hands-on experience with LLMs, including prompt engineering, fine-tuning, and evaluation techniques.
  • Strong experience with cloud platforms (preferably AWS), distributed systems, and MLOps practices.
  • Experience working with financial data and compliance-aware modeling.
  • Strong software engineering foundation, including API development, containerization (Docker/Kubernetes), and CI/CD pipelines.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
predictive modelingtime series forecastingcustomer churn modelingPythonML/AI frameworksLLMsprompt engineeringfine-tuningMLOpsfeature engineering
Soft Skills
leadershipmentoringcross-functional collaborationcommunicationstrategic thinking