Genesys

Transformation Readiness Manager, AI Adoption

Genesys

full-time

Posted on:

Location Type: Hybrid

Location: Illinois • Texas • United States

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Salary

💰 $108,500 - $190,900 per year

About the role

  • Lead enterprise-wide AI adoption strategies that drive measurable behavior change and business impact across functional areas
  • Own end-to-end change strategies for AI-enabled initiatives, aligning adoption plans with evolving business priorities and governance requirements
  • Partner with senior leaders in transformation, technology, and business functions to influence strategy and embed AI into core workflows
  • Conduct impact and readiness assessments focused on workflow redesign, capability gaps, and organizational risk
  • Design and implement engagement programs, champion networks, and leader enablement initiatives that accelerate sustained adoption
  • Define and track adoption metrics, translating data into actionable insights that continuously refine strategy in a fast-moving AI landscape
  • Coach leaders and managers through ambiguity, enabling confident decision-making as AI capabilities and use cases evolve

Requirements

  • Demonstrate 5 to 7+ years of experience leading change management, digital transformation, or organizational development initiatives within enterprise environments
  • Deliver measurable adoption outcomes across complex, cross-functional programs with clear business impact
  • Influence senior leaders and stakeholders across multiple business units with strong executive presence and communication skills
  • Apply analytical thinking to define adoption metrics, assess impact, and translate insights into practical action plans
  • Navigate ambiguity and rapidly evolving priorities with resilience and adaptability
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
change managementdigital transformationorganizational developmentadoption metricsimpact assessmentsworkflow redesigncapability gapsdata analysisstrategy developmentprogram implementation
Soft Skills
executive presencecommunication skillsanalytical thinkingresilienceadaptabilityinfluencingcoachingdecision-makingcollaborationengagement