Own the end-to-end product strategy for Genesys Cloud A2A and MCP ecosystem connectivity across enterprise applications and AI platforms
Define and execute a multi-year roadmap aligned with corporate objectives, platform standards, and enterprise customer needs
Drive alignment across engineering, UX, product, sales, and customer success to deliver high-impact integration capabilities
Establish governance frameworks, reusable patterns, and reference architectures that accelerate secure integration development
Design scalable connectivity models that improve adoption, reduce operational friction, and minimize support burden
Define and monitor ecosystem performance metrics including reliability, latency, observability coverage, and error rates
Influence platform architecture decisions to ensure integrations are secure, resilient, compliant, and enterprise-ready
Conduct competitive benchmarking to identify ecosystem gaps and strengthen integration differentiation
Partner with senior stakeholders to clarify roadmap direction and support enterprise sales engagements

Requirements

Bachelor’s degree in Computer Science, Engineering, Linguistics, or a related technical field
7 or more years of product management experience in SaaS, cloud platform, or enterprise software environments
Demonstrated experience defining and delivering integration or platform connectivity strategies
Strong understanding of API design, event-driven architectures, and enterprise integration patterns
Experience working with AI integration frameworks, model providers, or governed connectivity standards such as A2A or MCP
Proven track record influencing cross-functional stakeholders without direct people management authority
Experience operating at enterprise scale, including security, compliance, and data governance considerations
Excellent written and verbal communication skills, including executive-level presentation experience.

Benefits

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product strategyroadmap executionintegration capabilitiesgovernance frameworksscalable connectivity modelsecosystem performance metricsAPI designevent-driven architecturesAI integration frameworksenterprise integration patterns

Soft Skills

influencing stakeholderscommunication skillspresentation skillscross-functional collaborationstrategic thinkingproblem-solvingcustomer engagementteam alignmentadaptabilityleadership

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in EngineeringBachelor’s degree in Linguistics