Genesys

Executive Communications Director – Americas, APAC Sales

Genesys

full-time

Posted on:

Location Type: Hybrid

Location: North CarolinaTexasUnited States

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Salary

💰 $161,300 - $283,700 per year

Job Level

Tech Stack

About the role

  • Own end-to-end executive communications strategy for the SVP, Americas Sales, while providing strategic support to the SVP, APAC Sales
  • Develop and execute a comprehensive executive platform aligned to revenue priorities, AI innovation, and enterprise growth objectives
  • Craft high-impact narratives that translate complex sales transformation initiatives into clear, persuasive messaging for global audiences
  • Lead development of internal and external communications including executive announcements, All Hands presentations, sales kickoff content, keynote presentations, blogs, social content, videos, and briefing materials
  • Drive alignment across Communications, Marketing, PR, and Analyst Relations to ensure consistent executive messaging across channels
  • Advise senior sales leaders on tone, positioning, delivery, and organizational sentiment during periods of transformation
  • Influence messaging decisions that reinforce Genesys Cloud and agentic AI leadership in customer experience
  • Serve as an extended member of the Americas Sales Leadership Team, shaping communication strategy at the highest levels

Requirements

  • Demonstrate 12 or more years of experience in executive communications, corporate communications, or related strategic roles
  • Deliver complex corporate narratives with clarity, executive presence, and measurable business alignment
  • Write and edit with exceptional precision in a clear, conversational, executive-ready style
  • Lead development of keynote presentations and large-scale organizational communications
  • Analyze organizational dynamics and audience sentiment to inform communication strategy
  • Hold a bachelor’s degree
  • Apply deep expertise in modern digital and social communication channels
  • Support SVP, EVP, or C-Suite leaders in global enterprise environments
  • Operate effectively across cultures with global business sensitivity
  • Demonstrate experience within SaaS and cloud technology environments
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
executive communicationscorporate communicationsstrategic communicationsnarrative developmentkeynote presentationsorganizational communicationsdigital communicationsocial communicationsales transformationbusiness alignment
Soft Skills
executive presenceclarity in writingprecision in editingorganizational sentiment analysisglobal business sensitivityinfluencealignmentadvisory skillspersuasive messagingcross-cultural communication
Certifications
bachelor's degree