Genesys

Business Transformation Director – AI-Led Enterprise Transformation

Genesys

full-time

Posted on:

Location Type: Hybrid

Location: IllinoisTexasUnited States

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Salary

💰 $163,100 - $286,900 per year

Job Level

About the role

  • Identify and prioritize high-impact AI-enabled opportunities aligned to strategic objectives.
  • Develop and sequence a transformation roadmap balancing value, feasibility, and organizational capacity.
  • Lead end-to-end redesign of critical processes to embed AI and automation.
  • Build and validate business cases and ROI models.
  • Influence senior leaders across functions in complex political environments.
  • Oversee a portfolio of AI-enabled initiatives.

Requirements

  • 7+ years in business transformation, strategy, operations, or consulting.
  • Demonstrated track record of delivering measurable enterprise impact.
  • Experience redesigning complex processes and operating models.
  • Strong financial acumen and business case development capability.
  • Deep understanding of cross-functional enterprise dynamics.
  • Proven ability to influence without formal authority.
  • Working fluency in AI and automation concepts (technical background not required).
  • Exceptional executive communication skills.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business transformationstrategyoperationsconsultingprocess redesignoperating modelsfinancial acumenbusiness case developmentAI conceptsautomation concepts
Soft Skills
influenceexecutive communicationcross-functional collaborationpolitical acumen