Genesys

AI Sales Strategy Manager

Genesys

full-time

Posted on:

Location Type: Remote

Location: Remote • Massachusetts, North Carolina, Texas • 🇺🇸 United States

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Salary

💰 $100,600 - $186,800 per year

Job Level

Mid-LevelSenior

About the role

  • Support the development of AI and Experience Orchestration sales strategies through hands-on data analysis and structured problem solving.
  • Build analytical models that inform segmentation, territory planning, sales capacity, and pipeline health across multiple regions.
  • Deliver insights to Sales, Sales Management, and Revenue Operations to guide account planning, forecasting, and opportunity prioritization.
  • Conduct performance analysis for AI portfolio initiatives and provide recommendations that help improve execution and field readiness.
  • Prepare data driven materials for senior leaders, translating complex concepts into simple and actionable insights.
  • Partner with Product, Marketing, and Professional Services teams to support AI portfolio programs, ensuring alignment across systems and processes.
  • Identify operational inefficiencies within analytics workflows and collaborate on improvements that enhance data quality and accessibility.
  • Contribute subject matter expertise on AI powered customer experience solutions in support of account teams, without acting as the primary market facing lead.
  • Maintain reporting, dashboards, and analytics assets that enable ongoing tracking of sales performance and customer adoption trends.
  • Support global sales strategy initiatives, providing regional insight while deferring final strategy ownership to senior leaders.

Requirements

  • Bachelor degree in business, analytics, economics, engineering, or a related field.
  • 6 or more years of experience in software or SaaS sales operations, revenue operations, business analytics, or management consulting.
  • Hands on experience building analytical models and developing insights that support sales strategy decisions.
  • Familiarity with AI powered customer experience or enterprise software solutions.
  • Strong structured problem solving skills with the ability to translate data into clear recommendations.
  • Proficiency with Excel and data visualization tools, with the ability to build models and dashboards.
  • Strong communication and presentation skills with the ability to simplify complex concepts for diverse audiences.
  • Ability to manage multiple projects with competing priorities while supporting global teams.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisanalytical modelssales capacity planningperformance analysisdata-driven insightssales forecastingpipeline health analysisdata visualizationmodel buildinganalytics workflows
Soft skills
structured problem solvingcommunication skillspresentation skillsproject managementcollaborationtranslating complex conceptsinsight generationprioritizationadaptabilitystakeholder engagement