Genesys

AI Sales Strategy Manager

Genesys

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts, North Carolina • 🇺🇸 United States

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Salary

💰 $100,600 - $186,800 per year

Job Level

Mid-LevelSenior

About the role

  • Support the development of AI and Experience Orchestration sales strategies through hands-on data analysis and structured problem solving.
  • Build analytical models that inform segmentation, territory planning, sales capacity, and pipeline health across multiple regions.
  • Deliver insights to Sales, Sales Management, and Revenue Operations to guide account planning, forecasting, and opportunity prioritization.
  • Conduct performance analysis for AI portfolio initiatives and provide recommendations that help improve execution and field readiness.
  • Prepare data driven materials for senior leaders, translating complex concepts into simple and actionable insights.
  • Partner with Product, Marketing, and Professional Services teams to support AI portfolio programs, ensuring alignment across systems and processes.
  • Identify operational inefficiencies within analytics workflows and collaborate on improvements that enhance data quality and accessibility.
  • Contribute subject matter expertise on AI powered customer experience solutions in support of account teams, without acting as the primary market facing lead.
  • Maintain reporting, dashboards, and analytics assets that enable ongoing tracking of sales performance and customer adoption trends.
  • Support global sales strategy initiatives, providing regional insight while deferring final strategy ownership to senior leaders.

Requirements

  • Bachelor degree in business, analytics, economics, engineering, or a related field.
  • 6 or more years of experience in software or SaaS sales operations, revenue operations, business analytics, or management consulting.
  • Hands on experience building analytical models and developing insights that support sales strategy decisions.
  • Familiarity with AI powered customer experience or enterprise software solutions.
  • Strong structured problem solving skills with the ability to translate data into clear recommendations.
  • Proficiency with Excel and data visualization tools, with the ability to build models and dashboards.
  • Strong communication and presentation skills with the ability to simplify complex concepts for diverse audiences.
  • Ability to manage multiple projects with competing priorities while supporting global teams.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisanalytical modelssales capacitypipeline healthperformance analysisdata driven materialsreportingdashboardsdata visualizationsales strategy
Soft skills
structured problem solvingcommunication skillspresentation skillsproject managementcollaborationtranslating complex conceptsinsight generationrecommendation developmentoperational efficiencyprioritization