Genesys

Senior Project Manager

Genesys

full-time

Posted on:

Location Type: Hybrid

Location: Colorado, Florida, Massachusetts, Texas • 🇺🇸 United States

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Salary

💰 $122,900 - $228,300 per year

Job Level

Senior

About the role

  • Lead complex, large-scale implementation projects across multiple teams.
  • Provide matrix leadership to project managers on large, complex initiatives.
  • Mentor and guide both sales and services leadership teams.
  • Build and maintain executive-level relationships with customers and partners.
  • Drive successful project implementations from conception to completion.
  • Create and oversee comprehensive project plans.
  • Lead client meetings and executive-level engagements.
  • Monitor team performance and customer satisfaction metrics.

Requirements

  • Bachelor’s degree in business, Computer Science, or related field
  • 8+ years of Professional Services experience
  • 3+ years of supervisory, management, or leadership experience
  • Demonstrated success in project sales, delivery, and support.
  • Experience leading geographically diverse project teams.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementproject implementationproject planningcustomer satisfaction metricssales support
Soft skills
leadershipmentoringrelationship buildingteam performance monitoringcommunication
Certifications
Bachelor’s degree