Genesis Group

Collections

• Monitor the invoice approval cycle with clients, ensuring compliance with established deadlines
• Maintain close relationships with clients and operational teams, ensuring efficiency in the approval process and issuance of invoices
• Identify causes of delays in invoice issuance and propose improvement actions
• Participate in the creation, review and continuous improvement of billing processes
• Monitor performance indicators, preparing status reports and invoice aging analyses
• Lead credit recovery actions and debt renegotiations
• Perform credit analyses
• Review commercial contracts to understand agreed clauses and define appropriate collection strategies for each client.

Senior Credit and Collections Analyst