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Admin Operations Associate – 6 Months Fixed-Term
GenerationAdmin Ops Associate at Generation supporting operational coordination, documentation, and reporting processes for employer partnership projects. Focusing on data accuracy and internal operational flow.
About the role
Key responsibilities & impact- Maintain, update, and organize operational documents, trackers, templates, and internal records
- Support the documentation of standard operating procedures, workflows, and team processes
- Ensure that project, client, graduate, and alumni information is stored accurately and consistently
- Support internal knowledge management by keeping shared folders and resources up to date
- Maintain accurate data across operational trackers, dashboards, CRM records, and reporting tools
- Monitor administrative task completion and flag missing, delayed, or inconsistent information
- Support the preparation and filing of contracts, Statements of Work, and related documentation
- Coordinate with Finance and internal teams to support invoicing and payment workflows
- Track the status of contracts, invoices, payment confirmations, and related follow-ups
- Assist with preparing and organizing sales resources, proposals, case studies, and reports
- Help maintain BD trackers and support follow-up documentation after employer conversations
- Support the preparation of dashboards, internal reports, and operational summaries
- Help synthesize data from trackers and team inputs into clear updates for internal stakeholders
- Liaise with BD, Talent, Finance, PM, and other relevant teams to support smooth operational flow
- Follow up on missing inputs and process dependencies
- Support meeting preparation, note-taking, action tracking, and post-meeting follow-up
Requirements
What you’ll need- Minimum 1 year in administrative operations, business support, or programme administration
- Experience supporting remote or cross-functional teams
- Experience working with operational trackers, reports, dashboards, or CRM-style systems
- Experience supporting documentation, invoicing, contracting, or stakeholder coordination
Benefits
Comp & perks- Professional development opportunities
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Operational TrackersReportsDashboardsDocumentationInvoicingContractingData SynthesisAction TrackingMeeting PreparationProposal Organization
Soft Skills
Attention to DetailCommunicationCollaborationProblem-SolvingTime Management