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Admin Operations Associate – 6 Months Fixed-Term
GenerationAdmin Ops Associate at Generation supporting operational coordination, documentation, and reporting processes for employer partnership projects. Focusing on data accuracy and internal operational flow.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintaining operational documents, managing data accuracy across trackers and CRM systems, and supporting cross-functional team coordination. Proficient in preparing reports, dashboards, and documentation to facilitate smooth operational workflows.
Highest-signal resume keywords
Operational Document ManagementData Accuracy MaintenanceCRM System ExperienceStakeholder CoordinationInvoicing and Contract Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational TrackersReportsDashboardsDocumentationInvoicingContractingData SynthesisAction TrackingMeeting PreparationProposal Organization
Soft Skills
Attention to DetailCommunicationCollaborationProblem-SolvingTime Management
Tools & Technologies
CRM SystemsReporting ToolsDashboards
Industry Keywords
Administrative OperationsBusiness SupportProgramme AdministrationCross-Functional Teams
About the role
Key responsibilities & impact- Maintain, update, and organize operational documents, trackers, templates, and internal records
- Support the documentation of standard operating procedures, workflows, and team processes
- Ensure that project, client, graduate, and alumni information is stored accurately and consistently
- Support internal knowledge management by keeping shared folders and resources up to date
- Maintain accurate data across operational trackers, dashboards, CRM records, and reporting tools
- Monitor administrative task completion and flag missing, delayed, or inconsistent information
- Support the preparation and filing of contracts, Statements of Work, and related documentation
- Coordinate with Finance and internal teams to support invoicing and payment workflows
- Track the status of contracts, invoices, payment confirmations, and related follow-ups
- Assist with preparing and organizing sales resources, proposals, case studies, and reports
- Help maintain BD trackers and support follow-up documentation after employer conversations
- Support the preparation of dashboards, internal reports, and operational summaries
- Help synthesize data from trackers and team inputs into clear updates for internal stakeholders
- Liaise with BD, Talent, Finance, PM, and other relevant teams to support smooth operational flow
- Follow up on missing inputs and process dependencies
- Support meeting preparation, note-taking, action tracking, and post-meeting follow-up
Requirements
What you’ll need- Minimum 1 year in administrative operations, business support, or programme administration
- Experience supporting remote or cross-functional teams
- Experience working with operational trackers, reports, dashboards, or CRM-style systems
- Experience supporting documentation, invoicing, contracting, or stakeholder coordination
Benefits
Comp & perks- Professional development opportunities
- Flexible work arrangements