Inclusion Manager – 12 Month Fixed-Term Contract

Generation

Inclusion Manager responsible for facilitating support and career readiness for learners with disabilities. Fast-paced role at the heart of Generation's mission in the UK.

Posted 5/1/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £30,600 - £33,097 per yearWebsite

About the role

Key responsibilities & impact

Play a key role in the admissions process by facilitating Support Needs Conversations (SNCs) and evaluating whether learners with complex needs can be appropriately supported through reasonable adjustments on our bootcamps
Contribute to the cohort selection process, providing guidance on learners who may require a higher level of support
During Programme Orientation, meet with assigned learners to explore their support needs, co-create an individual support plan, and brief other bootcamp delivery colleagues on strategies to support the learner effectively
Hold high expectations for all assigned learners, with the goal that learners with additional needs complete the bootcamp career-ready -- with the employability skills, job-seeker mindset and professional behaviours needed to secure and sustain a role in their target profession
Support learners to set goals to build their employability and soft skills throughout the bootcamp, including professional conduct, communication and interview skills
Provide feedback on learners' CVs and employability tasks, with the goal of ensuring every assigned learner has a polished, job-ready CV that they know how to adapt by the end of bootcamp
Ensure learners with disabilities understand their entitlement to reasonable adjustments under the Equality Act (2010), and support them to articulate this confidently, including in job applications and the workplace
Deliver whole class employability sessions as needed, including during inductions and during the bootcamp
Track learner progress through data review, lesson observations, learner feedback and regular contact with Instructors and Learner Progress Managers; monitor learners' assessment, attendance and engagement and progress, and where these fall below expectations, explore underlying barriers and put clear, supportive improvement plans in place
At defined points, review each learner's progress against their support plan and update strategies where needed
Provide clear handover to colleagues supporting learners with recruitment after the bootcamp, including a summary of each learner's support needs, progress and any reasonable adjustments they wish to disclose to prospective employers
Act as a key point of contact for learners with high-threshold issues (e.g. hidden disabilities, complex mental ill-health, learning differences, financial insecurity, risk of homelessness, or domestic violence), working under the direction of the Safeguarding Lead to ensure learners receive appropriate support — which may include referrals to external services, connection to local resources, and the creation of tailored support plans.
Offer peer support to delivery staff on bootcamp in their interactions with learners who have identified inclusion factors, helping to ensure those learners get the most out of the programme and remain on track toward their career readiness goals
Participate in observations and coaching practice to continually improve your own practice, ensuring all assigned learners make expected progress toward career-readiness outcomes
Contribute to a community of practice for the Inclusion and Learner Support teams, providing opportunities for collaboration, learning and sharing of best practices

Requirements

What you’ll need

Passionate about Generation's mission, with a deep belief that learners with additional needs can and should achieve the same strong career outcomes as all other learners and a commitment to ongoing professional development in inclusion to support this
Knowledge of the employability landscape, including what makes a strong job application, and the skills and behaviours that help people secure and sustain employment
Strong communication and interpersonal skills, with the ability to build effective relationships with a range of stakeholders, including learners, instructors, and colleagues across Generation teams
Proactive, problem-solving mindset, spots issues early and takes initiative to find solutions
Knowledge of current trends in inclusion in adult education settings
Strong organisational and prioritisation skills, with the ability to manage multiple workstreams simultaneously in a fast-paced environment
Disciplined approach to record-keeping and documentation, with the ability to maintain accurate, up-to-date learner records
Sound judgement and the ability to operate with clear professional boundaries, knowing when to escalate, when to refer, and when to step back
Comfortable using digital tools and platforms, including Google Drive and Microsoft Teams
Knowledge of current trends in inclusion in adult education settings
Strong organisational and prioritisation skills, with the ability to manage multiple workstreams simultaneously in a fast-paced environment
3+ years of experience working to raise outcomes for learners with special educational needs and disabilities, including both direct learner support and teaching and learning approaches
Experience using a coaching approach to support people to reflect on their progress, set their own goals and build self-advocacy skills

Benefits

Comp & perks

Purpose and social impact in the heart of your work
Opportunity to make your mark - you'll have a lot of autonomy to bring the Generation blueprint to life in a way that makes sense for your region
Opportunity to get involved with a range of activities and varied projects - we're a small team, so there are lots of opportunities to get involved in projects across the whole organisation
We offer flexible and remote working to accommodate everyone's preferred working pattern/preferences and unique needs
WFH set up offer of support of £300 to help you make your working-from-home setup comfortable and efficient
Professional Development is a priority for Generation and employees and you can access to up to £1,000 towards your learning & development per year. This support is accompanied by up to 5 days of training days/ study leave per year to enable your development activities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

learner supportgoal settingemployability skillssupport needs assessmentindividual support plan developmentdata reviewlesson observationfeedback on CVscoaching approachrecord-keeping

Soft Skills

communication skillsinterpersonal skillsproblem-solving mindsetorganizational skillsprioritization skillsrelationship buildingproactive approachsound judgementprofessional boundariespeer support